Internship Program - Field Application Engineer

Wistron NeWeb Corporation•Irvine, CA

About The Position

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude. This internship program focuses on Field Application Engineering, involving telecom system validation, field support, and product feedback.

Requirements

Pursuing or recently completed a Bachelor’s or Master’s in Computer Science, Electrical Engineering, or a related technical field.
Knowledge of 5G protocols, RF, Antenna, NTN, O-RAN standards, and broadband technologies.
Hands-on experience with 5G products, Wi-Fi routers, IoT platforms, and network diagnostics.
Excellent communication and customer-facing skills.

Nice To Haves

AI Architecture
AI Concepts
AI Platforms
AI Programming
Atlassian Confluence
Business Intelligence Architecture
Deployment Support
Device Setup
Error Messages
Hardware Troubleshooting
Help Desk Support
HipChat
Incident Management
Internet Protocol (IP)
Issue Tracking
Knowledge-Centered Service
Microsoft SharePoint
Microsoft Windows Support
Network Analytics
Network Monitoring
Network Support
Network Troubleshooting
Problem Management
Remote Technical Support

Responsibilities

Assist in evaluating wireless network performance (LTE / 5G NR) through active field testing and validation.
Systematically collect and analyze customer requirements and feedback.
Partner with senior engineers to diagnose system issues, validate new features, and optimize overall performance.

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