Field Application Engineer
About The Position
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. Serve as a domain authority for nVent Data Solutions products, including their application, for nVent functions including Sales, Product Management, Operations, etc. Provide first-line product support by providing help to customers and colleagues using nVent Data Solutions and Electrical Connections - new products and services Evaluate customer RFQs and build costing/quotes with technical and commercial content Provide technical application assistance to identify modified and engineered products based on customer specifications and application requirements! Prepare and submit quotations & proposals of non-standard products using internal CPQ and ERP systems. Conduct product training for customers and train distributors on quoting tools. Prepare compliance documents against customer specifications. Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development. Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning. Represent nVent in industry codes and standards committees. Provide market-specific intelligence and feedback on products and services to the commercial teams. Assist commercial teams with voice-of-customer (VOC) visits. Plan activities together with the Sales Leader. Identify the project in the closing phase with the sales team and provide vital technical support! Advises their manager about all situations, developments, and occurrences that are significant for the manager or are requested by them, as well as about all upcoming decisions that require their approval.
Requirements
- Bachelor's Degree in electrical, mechanical, or applications engineering or equivalent work experience in Data Center cooling infrastructure design and construction.
- Ideally 5+ years of experience in a technical application's role supporting Data Center product solutions
- Ability to work 100% remotely and travel on average 30% across mainly the US and Canada
Nice To Haves
- Strong technical background of Air and Liquid Cooling Solutions in the Data Center space is preferred
- Understanding of Data Center Power Architecture from UPS to rack/equipment level a plus.
- Excellent interpersonal and communication skills with a customer 1st mentality
Responsibilities
- Serve as a domain authority for nVent Data Solutions products, including their application, for nVent functions including Sales, Product Management, Operations, etc.
- Provide first-line product support by providing help to customers and colleagues using nVent Data Solutions and Electrical Connections - new products and services
- Evaluate customer RFQs and build costing/quotes with technical and commercial content
- Provide technical application assistance to identify modified and engineered products based on customer specifications and application requirements!
- Prepare and submit quotations & proposals of non-standard products using internal CPQ and ERP systems.
- Conduct product training for customers and train distributors on quoting tools.
- Prepare compliance documents against customer specifications.
- Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
- Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning.
- Represent nVent in industry codes and standards committees.
- Provide market-specific intelligence and feedback on products and services to the commercial teams.
- Assist commercial teams with voice-of-customer (VOC) visits.
- Plan activities together with the Sales Leader.
- Identify the project in the closing phase with the sales team and provide vital technical support!
- Advises their manager about all situations, developments, and occurrences that are significant for the manager or are requested by them, as well as about all upcoming decisions that require their approval.
Benefits
- Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
- Tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
