Field Application Engineer
About The Position
Develop and maintain overall technical relationships with customers. Visit customers frequently to help design products with high performance and low cost recommendations. Secure design wins and provides customer feedback to internal teams. Work with the quality team (QE) and address quality issues locally. Conduct testing to replicate failure, inspect product and perform preliminary failure analysis upon request. Provide customer service to solve complex interconnect problems and technical inquiries. Provide technical marketing support for the development and implementation of BizLink’s products. Prepare materials and participate in product presentations. Assist with the development and growth of our company and our engineering resources. Continually provide feedback as to how BizLink’s products or services can be improved to enhance our customer’s experience. Some travel will be required. Handle any other tasks assigned by the reporting manager.
Requirements
- Bachelors' or Masters' degree in electrical engineering preferred.
- 3 + years' experience in the interconnect industry with experience in working with cloud data center customers.
- Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines.
- Decisive, focused, and proactive drive for execution.
- Strategic and Innovative approach to complex engineering issues.
- Timely communication with the Customers and cross functional departments.
- Successful completion of a background check.
Responsibilities
- Develop and maintain overall technical relationships with customers.
- Visit customers frequently to help design products with high performance and low cost recommendations.
- Secure design wins and provides customer feedback to internal teams.
- Work with the quality team (QE) and address quality issues locally.
- Conduct testing to replicate failure, inspect product and perform preliminary failure analysis upon request.
- Provide customer service to solve complex interconnect problems and technical inquiries.
- Provide technical marketing support for the development and implementation of BizLink’s products.
- Prepare materials and participate in product presentations.
- Assist with the development and growth of our company and our engineering resources.
- Continually provide feedback as to how BizLink’s products or services can be improved to enhance our customer’s experience.
- Handle any other tasks assigned by the reporting manager.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
