Field Application Engineer (New College Grad, Summer 2026 Start)
About The Position
As a Field Application Engineer (FAE), you will be part of an account team supporting key customers. Your goal is to ensure customer satisfaction and company success throughout the entire product lifecycle by working alongside experienced storage professionals. With supervision from senior team members, your tasks will include managing technical relationships with assigned customers, acting as the primary technical contact, owning product qualifications (including customer specification collection, sample arrangement, technical issue management, and effective customer communication), providing on-site and remote technical support for troubleshooting, coordinating with cross-functional teams, and representing customer needs and priorities internally.
Requirements
- BS in Computer Science or Electrical Engineering
- Minimum of 3.5 GPA
- Desire to develop a career in the storage industry
- Strong data analytic proficiency
- Effective communicator interested in a customer-facing role
- Strong team player
- Basic understanding of computer hardware and software architectures
- Familiar with Windows and/or Linux systems
Nice To Haves
- Good written and verbal communication skills
- Good project management skills
Responsibilities
- Manage technical relationships with assigned customers, serving as the primary technical contact.
- Own product qualifications, including customer specification collection, sample arrangement, technical issue management, and effective customer communication.
- Provide on-site and remote technical support for troubleshooting.
- Coordinate and work with cross-functional teams to ensure customer satisfaction.
- Represent and advocate customer needs and priorities to internal teams.
Benefits
- paid vacation time
- paid sick leave
- medical/dental/vision insurance
- life, accident and disability insurance
- tax-advantaged flexible spending and health savings accounts
- employee assistance program
- other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
- tuition reimbursement
- transit
- the Applause Program
- employee stock purchase plan
- Sandisk's Savings 401(k) Plan
- Short-Term Incentive (STI) Plan
- annual Long-Term Incentive (LTI) program (may include restricted stock units (RSUs) or cash equivalents)
- RSU awards for eligible new hires
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
