Field Account Executive - Retail

Zones LLC.•Portland, OR

8d•$70,000 - $75,000•Remote

About The Position

Zones is seeking a driven, consultative Field Account Executive to sell retail technology solutions. The role partners with vendors and channel partners to sell tailored hardware, software, and service offerings to retail businesses, from national chains to regional companies. The Account Executive develops client relationships, identifies technology needs, and delivers scalable, integrated solutions. The position focuses on building retail client relationships, developing territory opportunities, selling bundled solutions, collaborating with OEM and internal teams, planning accounts, supporting technology demonstrations and deployments, and managing sales pipeline and forecasts. The role requires up to 50% travel.

Requirements

3–5+ years of outside field sales experience in the IT hardware, IT software, or IT services industry.
Ability to navigate enterprise-level organizations, conduct discovery, identify buying cycles, and facilitate sales cycles.
Experience carrying an individual sales quota or metric.
Experience with CRM databases.
Knowledge and experience in professional and managed services.
Knowledge and experience with retail point-of-sale modernization, digital signage and kiosks, network transformation (SD-WAN and Wi-Fi), and AI and IoT in retail.
Knowledge and experience with cloud migration for store systems, pre-kitted deployment models, and franchise enablement strategies.
Knowledge and experience with retail edge architecture, including AWS, Azure, or GCP.
Up to 50% travel.

Responsibilities

Build and manage relationships with retail end-users, including store operations, IT, and procurement, to understand infrastructure and technology needs.
Position bundled hardware, software, and service offerings that address retail challenges such as inventory visibility, omnichannel integration, loss prevention, and store modernization.
Collaborate with OEM partners, distributors, and internal engineering teams to scope, quote, and close complex deals.
Own a defined sales territory or vertical, identify opportunities, qualify leads, and progress deals from discovery through close.
Conduct joint account mapping with vendor and internal channel teams and align goals, sales plans, and quarterly growth targets.
Assist with solution demonstrations, pilot rollouts, and post-sale coordination to ensure solutions deliver value at the store level.
Maintain pipeline and forecasting in CRM tools and report on bookings, revenue, and margin contribution KPIs.
Develop strategic relationships with clients and prospects and build a deep understanding of their businesses.
Become a proactive, trusted client partner and collaborate with IT decision makers to improve technology infrastructure and solve business problems.
Sell core products, cloud, managed solutions, and professional services; upsell and cross-sell products and services to maximize margins.
Research, prepare, and proactively execute calls to prospects and client accounts using trained best practices.
Coordinate internal Zones resources and partner with field sales, marketing, channel partner resources, and other departments to deliver service and maximize sales opportunities.