Fidelity Specialist

WICHE • Phoenix, CO

1d • $68,000 - $78,000 • Hybrid

About The Position

The Fidelity Specialist will conduct all aspects of evidence-based practice (EBP) fidelity reviews conducted by WICHE. WICHE reviews fidelity of EBPs as implemented by community providers in accordance with SAMHSA standardized fidelity tools and state-specific tools. The review process determines providers’ adherence to EBP standards and identifies future support needs of the providers. This position may be based in Phoenix, Arizona (remote), or the Denver Metro area (office located in Boulder, CO).

Requirements

• Bachelor’s degree in a relevant field (such as psychology, counseling, social work, public health, or nursing) from a regionally accredited college or university
• Minimum four years’ direct practice experience serving individuals with a Serious Mental Illness (SMI) OR four years’ experience working in a quality assurance/fidelity review role (e.g., for a community mental health center, health system, or hospital)
• High level of professionalism and ability to interact with system partners at all levels (e.g., CEO, Director, practitioner, client)
• Exceptional written and verbal communication skills.
• Proactively takes initiative and demonstrates strong organizational and time management skills, with a high level of attention to detail and the capacity to effectively manage multiple projects simultaneously
• Advanced interviewing skills
• Demonstrated ability to conduct evaluation in an impartial, objective manner
• Ability to think critically and utilize a solution-focus approach to challenges
• Openness to feedback, and commitment to a continuous learning/quality improvement process
• Computer proficiency, including the ability to use email, Microsoft suite of programs (Word, Excel, PowerPoint) and to effectively navigate electronic health records.

Nice To Haves

• Master’s degree in a relevant field (such as psychology, counseling, social work, public health, or nursing) from a regionally accredited college or university
• Knowledge of SAMHSA evidence-based practices, specifically Assertive Community Treatment (ACT), Supported Employment (SE), Permanent Supportive Housing (PSH), and Consumer-Operated Services Programs (COSP)
• Experience writing quality improvement reports for a behavioral health program
• Industry knowledge of Project Management standards and practices
• Industry knowledge of EBP Fidelity Review standards and practices
• Demonstrated strategies for successful remote work (if applicable)
• Lived experience with a behavioral health condition(s)

Responsibilities

• Conduct structured, team-based fidelity reviews using standardized evidence-based practice (EBP) fidelity scales, including chart reviews, interviews, and direct observation.
• Analyze fidelity data to determine the extent to which programs adhere to core EBP components and identify strengths and gaps in implementation.
• Prepare clear written reports that summarize findings, provide fidelity ratings, and outline specific, actionable recommendations for improvement.
• Provide verbal feedback to program leadership and staff to help them interpret results.
• Maintain up-to-date expertise in assigned EBPs (e.g., ACT/FACT, COS, PSH, SE), including model standards, emerging research, and best implementation practices.
• Inform providers and supervisors on the purpose, process, and expectations of fidelity reviews to promote engagement and transparency.
• Ensure fidelity review processes are adhered to and reviews are conducted in an objective and ethical manner, respecting participant and staff confidentiality.
• Contribute to the refinement of fidelity tools, procedures, and training materials to improve reliability, validity, and usability across programs and sites.
• Review and edit team members’ reports and communication.
• Promote a constructive workplace culture within the fidelity review team and throughout the BHP.
• Work collaboratively within BHP to conduct other duties as assigned.

Benefits

• medical insurance with generous employer contribution to health savings account (H.S.A.)
• dental
• life
• disability insurance
• flexible spending accounts (medical and dependent care)
• 403(b) retirement plan with employer match of 200% on employee contributions up to 5% after six full months of employment
• vacation accrual
• paid family leave
• sick leave
• paid holidays
• personal leave time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level