Fiber Splicing Manager

Hyper Networks LLC•Durham, NC

15h•$75,000 - $102,000•Onsite

About The Position

The Fiber Splicing Manager will be responsible for managing the maintenance and installation of new and existing fiber in an inside and outside plant environment. This position reports to the Director of Operations.

Requirements

Basic knowledge of fiber optic theory which includes fiber loss, connector types, and the different types of fibers
Full knowledge of operating fiber optic splicing equipment
Demonstrated ability to read and interpret blueprints and building plans, document daily records and reports, and hours worked
Demonstrated ability to use and care for fiber optic test equipment, ruby light, power meter, and OTDR and document test results accurately
Ability to complete designated amount of work in a specified time frame (e. g. , quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.
Ability to climb and work at elevations (e. g. , from ladders, poles, lift trucks) exceeding 18 feet
Ability to work in confined spaces (e. g. , attics, crawl spaces, utility holes)
Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70 pounds
Ability to perform job activities outdoors in different weather conditions (e. g. , extreme cold and/or heat, inclement weather)
When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer
Ability to read, write and speak the English language to communicate with employees, contractors, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Demonstrated sound judgment and decision making
Critical thinking and complex problem solving
Reporting and prioritizing workloads
Handling multiple projects and deadlines in a fast-paced environment
Maintaining organized and accurate records
Working independently with minimal supervision
Strong knowledge of MS Office Suite or equivalent software such as Google Docs and Sheets
Knowledge of basic mathematics
Bend/squat/kneel/stand frequently
Safely using weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment
Demonstrating a high level of maturity and leadership
Ability to deal with ambiguity, work in a dynamic fluid environment and effectively cope with change
Ability to pass pre-employment screenings (motor vehicle, drug, and background)
Associate’s Degree or equivalent work experience
Valid Driver's license with satisfactory driving record
3-5 years experience installing and maintaining fiber optic products and services
1-3 years supervisory experience of small, remote, field based teams

Nice To Haves

Certified Fiber Optic Technician certification preferred
Certified as a BICSI Technician or similar certification preferred
STRONG KNOWLEDGE OF LAN/WAN TOPOLOGIES, CABLING STANDARDS AND COMPONENTS

Responsibilities

Recruits, interviews, hires, and trains new staff
Oversees the daily workflow of the department
Provides constructive and timely performance evaluations
Provides Management direction and counseling
Oversees Time and Attendance duties, e.g., approving timecards
Handles discipline and termination of employees in accordance with company policy
Recommend alternatives to save money or improve delivery
Determine if inventory quantities are sufficient for needs, ordering more materials when necessary
Maintain knowledge of all organizational policies and governmental laws
Collaborate with leadership to coordinate maintenance, repairs, or replacements as needed
Responsible for completing work orders and retrieving proper signatures for accurate billing
Ensures all installation work is done according to quality standards
Troubleshoot and repair problems utilizing optical test equipment such as OTDR, Fiber Identifier and Fiber Scope
Have the knowledge to prep, tray and splice fiber optic cable ranging from single fiber to 864 count cables & ringing large count cable
Perform other duties as requested by supervisor.
Planning and acquiring supply needs
Read, understand, and updated building drawings
Manage and meet project deadlines
Test, diagnose and correct copper and optical fiber problems
Maintain and reference industry standards including ANSI,EIAITIA and local and Low Voltage Code
Determine closet and equipment layouts and install closet hardware including backboards , connecting blocks, racks, patch panels and fiber enclosures
Perform and supervise work in retrofit and new construction environments
Work safely at all times utilizing the necessary Personal Protection Equipment
DOCUMENT TEST RESULTS AND AS-BUILT, MAINTAINING LOG BOOKS, PROVIDING LABOR SUMMARY REPORTS, ETC.
ORDER AND INVENTORY MATERIALS
DEVELOP PROJECT PLAN INCLUDING REQUIRED MATERIALS, DELIVER SCHEDULES, COMPLETION SCHEDULES, MANPOWER REQUIREMENTS AND TOOL/EQUIPMENT LISTS
ABILITY TO PROPERLY INSTRUCT OTHER TECHNICIANS ON TECHNIQUES, WORKS, ETC. ., AS NEEDED TO KEEP PROJECT WORK FLOWING
POSSESS A HIGH LEVEL OF INDEPENDENT JUDGMENT WITHIN ESTABLISHED PROCEDURES
Develop and document field operations standards, training, and best practices
Train and develop new and existing field technicians