Fiber Optic Technician - Residential

TEKsystems•Panama City, FL

10d•Onsite

About The Position

We are seeking an experienced Fiber Optic Technician to support the installation, maintenance, and testing of telecommunications services in residential and field environments. This position involves hands-on fiber splicing, customer premise installations, troubleshooting, and working independently in the field while maintaining a high level of customer service and safety compliance.

Requirements

Fiber optic installation and splicing
Fiber optic cable handling
Wiring and telecommunications installation
OTDR testing and troubleshooting
Use of fiber test equipment
High School Diploma or GED
Telecommunications experience preferred (Fiber Optic, CATV, or Telephone)
Ability to communicate effectively with customers, coworkers, and management
Valid driver’s license with a safe driving record
Familiarity with industry terminology, procedures, and equipment
Ability to work in confined spaces such as attics and crawl spaces
Ability to work from ladders while using required hand tools
Ability to tolerate environmental conditions associated with field and confined space work

Nice To Haves

Ability to read and interpret construction drawings
Basic understanding of service order flow and installation processes
IPTV and ADSL installation or repair experience
Familiarity with RUS and company construction standards and specifications
Basic computer skills
Basic electricity knowledge

Responsibilities

Splice and terminate fiber optic cable according to standard procedures and company, governmental, and electrical specifications.
Test, measure, and troubleshoot fiber optic signal strength from street to customer premise using appropriate test equipment.
Install telecommunications services by identifying and connecting correct cables at vaults and taps.
Install temporary drops when applicable, inside wiring, and fiber optic equipment at the customer premise.
Connect wireless devices and test services to ensure proper functionality.
Communicate clearly and professionally with customers, outside technical staff, coworkers, supervisors, and management.
Establish and maintain positive, cooperative relationships with customers and internal teams.
Operate hand tools such as drills and saws, as well as test equipment including Optical Power Meters (OPM) and Volt Ohm Meters (VOM).
Maintain vaults and taps as required and report any maintenance or repair needs to supervision.
Travel to job sites as needed using a company vehicle while complying with traffic laws, safety rules, and best practices.
Access cable, pedestals, and equipment by climbing ladders, entering crawl spaces and attics, walking through uneven terrain, and digging when required.
Maintain tools, equipment, and vehicles in good working condition.
Accurately complete required documentation including time, mileage, fuel, material usage, and equipment charge-outs.
Perform other related duties as assigned.