About The Position

The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. Scope of Position: Fiber Optic Field Support Specialist – Part-Time. Technical Field Specialist personnel provides product training, new product introduction, promote and assist in gathering information and customer feedback while promoting Corning Optical Communications Quality policies and best practices to customers of Corning Optical Communications in their specific territories.

Requirements

  • Technical degree or equivalent work experience
  • Minimum of 3 years’ experience in Fiber Optics
  • Possess a driver’s license and be insurable.
  • Work independently with little or no supervision.
  • Able and willing to travel 50% of the time.
  • Interface and communicate effectively with all levels of personnel, internal and external to the company.

Nice To Haves

  • Spanish a plus
  • Proficient in Microsoft Office Word and Excel
  • Knowledge of Corning Optical Communications products

Responsibilities

  • Provide after the sale training and field support of Corning Optical Communications fiber optic cable and hardware installations (Inside Plant and Outside Plant).
  • Actively pursue competitive information and report back to Sales.
  • Support field trials and product evaluations for fiber optic cable and hardware installations.
  • Support Sales demonstrations/presentations and trade shows
  • Support Data Center and fiber to the home (FTTH) installations
  • Perform training, troubleshooting and field support for both single and ribbon fiber splicing.
  • Teach Tier 1 (light source and power meter) and Tier 2 (OTDR) fiber optic cable field testing applications.
  • Instruct fiber optic installation classes up to 25 students as a qualified instructor or a technical assist role.

Benefits

  • Company-wide bonuses
  • Long-term incentives
  • 100% company-paid pension benefit with fixed contributions
  • Matching contributions to your 401(k) savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid parental leave
  • Family building support
  • Fitness programs
  • Company-paid life insurance
  • Disability insurance
  • Disease management programs
  • Paid time off
  • Employee Assistance Program (EAP)
  • Recognition program
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