Fiber I&R Technician - Northern California

CS Contract Solutions•Elk Grove, CA

2h•$104,000 - $208,000•Onsite

About The Position

Conexa Technologies, a subsidiary of CS Contract Solutions, LLC., is seeking an experienced Fiber I&R Technician for installation and repair of residential and commercial telecommunications equipment throughout the Northern California region. The role focuses on ensuring adequate performance of internet, phone, and television services, completing pre- and post-install work orders, and educating customers. The technician will place aerial or buried fiber optic drops, install interior and exterior wiring, and observe all safety rules and OSHA regulations. This position requires working outdoors in various weather conditions, potentially in confined spaces and at heights, and assisting other technicians when requested. The role also involves maintaining a positive and professional appearance and demeanor, adapting to new processes, using internal systems for work order notation and timekeeping, keeping customer appointments, and meeting minimum acceptable metrics for repeats, productivity, and completions. The ability to relocate throughout different regions of Northern CA periodically is necessary. This is a full-time, production-based compensation role.

Requirements

High school diploma or equivalent such as the GED from an accredited educational institution.
1+ year Fiber optic internet and home phone service experience.
Must have own company required tools and safety equipment to perform the job.
Must have own truck, van, or SUV with a ladder rack and minimum liability insurance of 100/300/100.
Android smartphone, Samsung Galaxy S23 smartphone or newer, is required.
Laptop with Microsoft Excel is required.
Lift up to 80lbs unassisted.
Effective communication skills and ability to multi-task.
Excellent interpersonal skills and teamwork.
Must pass background check, MVR screen, and drug test.
Must be accountable and dependable.
Must have the ability to work overtime and on weekends depending on the needs of the customer.

Responsibilities

Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
Ensuring adequate performance of internet, phone and if applicable, television services
Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
Place aerial or buried fiber optic drops and install interior and exterior wiring.
Observe all safety rules and OSHA regulations.
Work outdoors in all weather, in confined spaces, and at heights by using/setting up various types of ladders.
Teamwork - Assist other technicians in the performance of their duties when requested.
Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
Have an ability to adapt to new processes and new information frequently.
Use internal systems for work order notation and time keeping.
Keep customer appointments.
Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
The ability to relocate throughout different regions of Northern CA periodically, to maintain the client’s work volumes.
May be required to complete additional relevant duties and tasks as required by the Company.