Fiber I&R Technician - Travel Tech

CS Contract SolutionsBedford, NH
Onsite

About The Position

The Fiber I&R Travel Technician position is in Maine, Vermont, and New Hampshire, and is full-time. The primary function is to install fiber optic internet services, providing world class quality, and product education for residential and commercial customers. As a travel technician you must be flexible with work locations, as client deems necessary. Travel technicians shall receive per diem in perpetuity for each day worked.

Requirements

  • Must satisfy company required tools and safety equipment checklist.
  • Must have own truck, van, or SUV with a ladder rack.
  • Must have own tools to perform the job.
  • Smartphone and Laptop are required.
  • Must have Microsoft Excel.
  • Lift up to 80lbs unassisted.
  • Effective communication skills and ability to multi-task.
  • Excellent interpersonal skills and teamwork.
  • Must pass background check, MVR screen, and drug test.
  • Must be accountable and dependable.
  • Must have the ability to work overtime and on weekends depending on the needs of the customer.
  • Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.

Nice To Haves

  • Fiber optic internet and home phone service experience preferred.

Responsibilities

  • Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
  • Ensuring adequate performance of internet, phone and if applicable, television services
  • Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
  • Place aerial or buried fiber optic drops and install interior and exterior wiring.
  • Observe all safety rules and OSHA regulations.
  • Work at heights by using/setting up various types of ladders.
  • Work in confined spaces.
  • Teamwork - Assist other technicians in the performance of their duties when requested.
  • Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
  • Have an ability to adapt to new processes and new information frequently.
  • Use internal systems for work order notation and time keeping.
  • Keep customer appointments.
  • Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
  • The ability to relocate throughout different regions of NNE periodically, to maintain the client’s work volumes.

Benefits

  • health, vision, and dental insurance
  • PTO
  • 401k
  • per diem in perpetuity for each day worked
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