Feline Behavior Supervisor

ANIMAL CARE & CONTROL OF NYC•New York, NY

29d

About The Position

The Supervisor oversees the Animal Care Center’s feline behavior program in supporting the Feline Behavior Manager with a goal of meeting the behavioral needs of the full feline population at the Bronx Animal Care Center (ACC) and facilitating adoption matches. This position directly supervises five (5) feline behavior team members. The Supervisor is expected to act as a leader for the team in work ethic, efficiency and attitude both within the team and when interacting with other staff and volunteers. Our ideal candidate has experience working in an animal shelter setting and a strong background in companion animal behavior. You must be comfortable handling shelter cats and advising clients on dealing with problem behaviors. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scopes of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program.

Requirements

High School diploma or GED required.
Equivalent of two (2) years’ experience or any equivalent combination of education and experience working in the area of development and management of animal training programs required.
Excellent written and oral communication skills.
Attention to detail and strong organizational skills.
Must be able to lift up to 50lbs.

Nice To Haves

Bachelor's degree preferred.
Animal shelter experience preferred.
Feline specific behavior knowledge preferred.
Ability to make sound judgments and work independently in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Ability to foster a cooperative, encouraging and positive work environment with staff as well as volunteers.
The ability to remain pleasant, calm and objective in all situations.

Responsibilities

Directly supervise the Feline Behavior Specialists. This includes, but is not limited to, setting their work schedule; providing training, resources and support; establishing goals and objectives; and providing frequent feedback regarding their work performance.
Complete incident reports, post-incident team debriefs, consistent team meetings, and conflict resolution as needed.
Ensure accurate and timely data entry. Maintain and report statistics that accurately reflect the effectiveness of the behavior program and use that data to seek ways to increase effectiveness.
Monitor all feline’s in ACC’s care to maintain optimal behavioral care and to promptly address cats needing pre-assessment socialization.
Monitor behavior changes, add notes to Shelter Buddy records, and adjust overall behavior determinations as appropriate.
Develop and explore new enrichment ideas and programs.
Work with Behavior and Animal Care staff to maintain the animal's mental health and improve the cat’s social skills.
Determine daily tasks and assignments for the feline behavior team, including written records of daily enrichment.
In conjunction with the overall enrichment plan, utilize positive reinforcement to build positive associations in the care center and to reward desired behaviors in order to improve adoption potential.
Coordinate and prioritize enrichment for cats showing concerning behavior and/or high stress in shelter environment.
Establish, monitor, and measure staff performance goals.
Order supplies, track inventory, maintain warehouses.
Develop, implement and monitor staff schedules and daily attendance records.
Review time and attendance database and complete staff payroll.
Determine daily tasks and assignments for the feline behavior team, including written records of daily enrichment.
Fear Free certification within 30 days of hire.
Complete other duties as assigned by Supervisor.

Benefits

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay.
We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance.
We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities.
Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume