Feed Customer Service Representative

AgState•Sheldon, IA

10d•Onsite

About The Position

AgState is currently seeking a Feed Customer Service Representative. This role involves servicing customers, working with computers, spreadsheets, and performing basic accounting work. It's an opportunity for hard workers who desire to learn and grow in their career within the agriculture industry, providing exceptional customer service to producers. The position offers a team atmosphere committed to safety and excellent customer service, along with a stable career that offers outstanding benefits.

Requirements

Associate degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
Valid Driver License

Responsibilities

Provide outstanding customer service by responding to customer inquiries at the counter and over the phone regarding such things as statements, sales, bids, grain contracting, pricing questions, grain offers and options, historical account activity, selling, etc.
Take customer orders and ensure accuracy.
Prepare customer grain contracts, settlements, and issues grain settlement checks, as needed.
Abide with state and federal rules and regulations, monitors grain contracts to ensure compliance and make sure there is no lien on government hold.
Prepare feed orders, purchase orders, work orders to mill, invoice feed, outgoing grain and prepare/input grain transfers, lot tracking for feed ingredients, track grain movement.
Weigh incoming and outgoing loads at scale, record grades, input scale tickets, and file tickets.
Demonstrate work habits that develop, build and support the team concept within the organization.
Cultivate a fun and enjoyable workplace for AgState’ employees and customers.