Federal Work Study - Welcome Desk Assistants
East Carolina University Portal•Greenville, NC
•Onsite
About The Position
ECU Graduate School is currently seeking several motivated and professional office assistants to support the Graduate School’s Welcome Desk. The Work-Study Student Assistant serves as the first point of contact for visitors at the Mendenhall Welcome Desk. This role focuses on providing accurate information, directions, and general assistance to students, staff, and guests, ensuring a welcoming and helpful environment within the facility.
Requirements
- Ability to sit or stand for extended periods
- Ability to communicate clearly
Nice To Haves
- Develop professional communication and customer service skills
- Gain knowledge of campus resources and operations
- Enhance problem-solving and critical thinking abilities
- Build confidence in a public-facing role
Responsibilities
- Greet all visitors in a friendly, professional, and approachable manner
- Provide directions and general information about Mendenhall Student Center, campus offices, events, and services
- Assist guests in navigating the building and campus
- Answer basic questions in person, by phone, or via email (if applicable)
- Monitor the Welcome Desk area to ensure a clean, organized, and presentable space
- Report any issues, concerns, or unusual activity to a supervisor.
- Support basic administrative or front desk tasks as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
