Federal Work Study Student - Financial Aid Receptionist Worker
About The Position
Under general supervision, this role provides assistance to students, staff members, and the general public within the Financial Aid office. The position involves greeting visitors, determining the nature of their business, and directing them appropriately. Responsibilities include answering, screening, and routing telephone calls, delivering messages accurately, and responding to inquiries and requests for information courteously and promptly. The role also supports maintaining an orderly office environment, performing administrative tasks such as filing and scanning documents, accepting direction and feedback, and adhering to work schedule and policies.
Requirements
- Self-starter, excellent interpersonal and customer service skills
- Highly organized, strong verbal communications skills
- Knowledge of proper phone etiquette
- Ability to maintain professional dress
- Knowledge of phone system operation
- Knowledge of college activities and operations
- Ability to utilize a copy and fax machines
- Must be detailed oriented
- High school diploma or GED
- Financial need and PELL eligible
- Be enrolled as a student at the location seeking employment
- Satisfactory academic progress for Federal Student Aid programs
Responsibilities
- Greets college visitors in a pleasing manner; determines the nature of their business, and provides appropriate information to other employees as needed.
- Answers, screens and routes telephone calls promptly and courteously to appropriate staff.
- Delivers complete, accurate and legible messages in a timely manner.
- Properly responds to all inquiries and requests for information in a courteous and timely manner.
- Assists with maintaining an orderly and clean environment in and around the office.
- Provides administrative support such as filing and scanning documents.
- Accepts direction and feedback from supervisors and follows through appropriately.
- Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes policies on break and lunch periods; uses work time appropriately.
- Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work.
Benefits
- Robust benefits package designed for every stage of your career
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
