Federal HPC Linux System Administrator, (Clearance required TS/SCI with Poly) On-Site, Maryland

Hewlett Packard Enterprise • Annapolis Junction, UT

3d • Onsite

About The Position

Hewlett Packard Enterprise (HPE) is seeking a passionate and skilled Linux Systems Administrator to provide system management, daily monitoring, and optimization for mission-critical customers. This role involves providing technical leadership and execution, including pre-installation configuration, on-site integration, administration, and customer enablement of HPE’s computing solution. The position requires a TS/SCI with Full Scope Poly clearance and US citizenship. It is an onsite, full-time role located in Annapolis Junction, Maryland, and is not a remote or hybrid position.

Requirements

• Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security.
• Technical skills to investigate and resolve complex problems.
• Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed.
• Organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion.
• Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing.
• TS/SCI with Full Scope Poly clearance REQUIRED.
• US citizenship is required.

Nice To Haves

• Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred.

Responsibilities

• Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff.
• Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications.
• Maintain Linux system availability to the customer.
• Create and document site procedures, system diagrams, and other configuration or support documents.
• Maintain system software and firmware revisions, including patches, updates, and OS upgrades.
• Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problems and solutions.
• Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues.
• Implement solutions, repairs, and workarounds, fully documenting steps taken when required.
• Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge.
• Manage software issues for both the system and user applications, submitting and tracking bugs as required.

Benefits

• Health & Wellbeing comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development specific programs catered to helping you reach any career goals you have.
• Unconditional Inclusion - We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
• Flexibility to manage our work and personal needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree