Federal Cyber Tools Development & Support

Motorola Solutions•Schaumburg, IL

10d•Onsite

About The Position

Motorola Solutions’ Federal Cybersecurity team supports U.S. Federal Government customers with compliance, accreditation, and security needs. The team develops, maintains, and implements tools, policies, and procedures to protect information, assesses compliance with security standards and regulatory requirements, troubleshoots security concerns, and provides system-security updates. The role supports integration and sustainment of federal cybersecurity features, including Public Key Infrastructure (PKI), in collaboration with engineering, testing, support, and vendor teams. The position supports product development, security assessments, laboratory systems, field deployments, and Tier 2 support for federally supported products and services. It helps ensure project issues are resolved, deliverables are completed on time, solutions maintain system performance and availability, and systems are ready for testing, deployment, and subsequent updates. The role may also assist with support policies and training. Travel is 10–25%.

Requirements

Bachelor’s degree in Science in Engineering, Information Systems, IT, Networking, Computer Science, or Cyber Security.
At least 3 years of recent experience fielding and supporting Information Technology Systems.
Experience with Windows client and server operating systems and Linux operating systems.
Some basic networking concepts.
Ability and willingness to learn complex technologies.
Ability to gather and analyze data, reason logically and creatively, draw conclusions, and make appropriate recommendations.
Good written and verbal communication skills.
Strong interpersonal skills to assist and communicate with staff and clients.
Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available.
Completion of Standard Form 89 Questionnaire for National Security Positions is required.

Nice To Haves

Knowledge of multi-factor authentication implementation, Active Directory, and authentication across platforms.
Experience with ASTRO systems.
Experience in software development.

Responsibilities

Support product development efforts for features required by Federal customers, such as Public Key Infrastructure (PKI).
Help resolve issues and ensure project deliverables are completed on time.
Conduct security assessments using in-house and industry-standard tools.
Coordinate with vendors, product development engineering, business, and support teams to ensure solutions do not negatively affect system performance, availability, or serviceability.
Help maintain lab systems, ensuring components are properly configured, functioning, and available for testing and development.
Support field activities, including implementation planning and deployment, and assist with troubleshooting and issue resolution.
Assist with developing policies and training support personnel as required.
Provide Tier 2 support for Federal Service-supported products and services.
Ensure deliverables are produced for successful initial field deployment and subsequent updates.