Fed Line Processor

First Security BankSearcy, AR
Onsite

About The Position

First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as Fed Line Processor! Under direct supervision, support the department by processing incoming and outgoing wires over the Fed Line, while monitoring, documenting, and reconciling all related activity as well as coordinating daily settlements with correspondent banking personnel. This position requires on-site work.

Requirements

  • High School Diploma or GED completion by the end of your graduating year is required.
  • Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
  • Commitment to demonstrating Core 5 values with customers and coworkers.
  • Ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions.
  • Ability to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations.
  • Ability to use basic mathematical skills, including adding, subtracting, multiplying, and dividing numbers.
  • Ability to read and interpret documents and draft routine written communications.

Nice To Haves

  • Associates and/or bachelor's degree related to business and/or finance preferred.
  • 1-2 years of customer service, relevant banking, and/or professional experience is preferred.

Responsibilities

  • Maintain comprehensive knowledge and proficiency in bank operations and wire transfer policies and procedures, ensuring all activities are conducted in strict compliance with internal controls, as well as applicable state and federal regulations.
  • Serve as the primary contact for communication with the Federal Reserve Bank regarding approved Fed line applications.
  • Monitor outgoing wires and ACH originating files for potential fraud; identify fraud alerts and escalate suspicious activity to management.
  • Ensure timely completion of daily operational tasks while maintaining accurate and comprehensive documentation in accordance with bank policies and regulatory standards.
  • Perform end-of-day balancing with the Federal Reserve and wire platform; resolve wire validation errors, rejections, audit exceptions, and customer inquiries.
  • Assist customers, officers, management, and bank employees regarding wire and ACH inquiries.
  • Protect all customer information and bank operations through strict confidentiality.
  • Operate computer software and equipment, telephone, scanner and copier, and develop proficiency with internal banking systems.
  • Maintain reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary.
  • Perform additional duties as assigned by management.
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