Feature Systems Engineer – Customer Connectivity Settings and FordPass Activation
About The Position
Ford's Electric Vehicles, Digital and Design (EVDD) team is seeking a Feature Systems Engineer to take global core project responsibility for the modem data protection function, known as Customer Connectivity Settings, and the vehicle's connection to the FordPass app, including modem activation (FordPass Authorization). The role combines technical ownership of connectivity, cloud integration, and data-protection systems with cross-functional leadership, supplier coordination, and strategic influence on architecture and corporate direction. The engineer will lead integration of embedded systems with cloud services and infrastructure, define system requirements and specifications with cross-functional teams, and ensure designs meet performance, safety, and cybersecurity standards. The role also develops feature specifications, Feature Failure Mode Avoidance documentation, verification plans, technical documentation, feasibility studies, and benchmarking studies. It includes resolving interface issues, communicating technical matters to varied audiences, representing Ford with industry bodies, and supporting employee onboarding and training.
Requirements
- Bachelor’s degree in electrical engineering, computer engineering, computer science, or a related field, or an equivalent combination of relevant education and experience.
- At least 2 years of progressive experience in the automotive or a similar industry, specializing in highly complex electrical software systems.
- At least 1 year of expertise in the architecture and design of infotainment and embedded systems.
- At least 1 year of experience with cloud systems architecture, services, and integration patterns.
Nice To Haves
- Master’s degree in electrical engineering, computer engineering, or computer science.
- Experience with vehicle privacy and consent platforms, or other advanced vehicle access and authorization solutions.
- Proficiency authoring structured configuration/data files such as JSON or XML and reasoning about how configuration drives runtime behavior.
- Proficiency with automotive communication protocols such as CAN, LIN, and Automotive Ethernet.
- Understanding of cybersecurity principles and best practices as applied to vehicle access systems.
- Experience working in an Agile development environment.
Responsibilities
- Own global core project responsibility for the modem data protection function (Customer Connectivity Settings) and vehicle-to-FordPass app connectivity, including modem activation (FordPass Authorization).
- Lead integration of embedded systems with cloud-based services and infrastructure, ensuring secure and scalable solutions.
- Prepare feasibility studies and use their findings to help shape corporate strategy.
- Collaborate with software engineers, hardware designers, cybersecurity specialists, and cloud architects to define system requirements and specifications.
- Resolve interface issues with adjacent departments and define system requirements.
- Develop feature specifications, Feature Failure Mode Avoidance (FMA) documentation, and feature verification plans.
- Ensure system designs meet performance, safety, and cybersecurity standards.
- Communicate complex systems, issues, and resolutions clearly to technical and non-technical audiences.
- Produce technical documentation and benchmarking studies for the specialist area.
- Build and maintain relationships with external bodies and represent Ford in industry committees and at conferences.
- Support onboarding and training of new employees in the relevant fields.
- Train and raise awareness among Global Core Feature System Engineers and developers on connectivity and data protection topics.
Benefits
- Immediate medical, dental, vision, and prescription drug coverage.
- Flexible family care days, paid parental leave, new parent ramp-up programs, and subsidized backup childcare.
- Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
- Vehicle discount program for employees and family members and management leases.
- Tuition assistance.
- Employee resource groups.
- Paid time off for individual and team community service.
- Paid holidays, including the week between Christmas and New Year's Day.
- Paid time off and the option to purchase additional vacation time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
