Feature System Engineer

Ford Motor • Dearborn, MI

3d • Hybrid

About The Position

The Ford Feature System Engineer (FSE) acts as the system owner for connectivity features and cloud-integrated services. The role bridges product requirements, vehicle engineering, cloud services, privacy compliance, provisioning, telematics, fleet services, OTA updates, and supplier integration activities. The FSE establishes Ford-defined behavior and interfaces while ensuring supplier implementations are aligned with Ford standards and customer experience requirements.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, Software Engineering, or related technical field OR a combination of education and experience.
• 5+ years of systems engineering, connected vehicle, telematics, cloud services, or infotainment experience.
• Experience defining and managing system requirements, feature requirements, and interface requirements.
• Understanding of vehicle-to-cloud architectures and connected vehicle ecosystems.
• Experience with requirements management, traceability, change management, and system integration activities.
• Knowledge of vehicle communications, telematics, remote commands, and data collection systems.
• Experience working with cross-functional teams including software, cloud, hardware, mobile application, cybersecurity, legal, and supplier organizations.
• Knowledge of cybersecurity, privacy, consent management, and data governance principles.
• Experience validating system functionality and supplier compliance against established requirements.
• Strong technical communication and supplier management skills.
• Ability to analyze system architectures, technical specifications, and integration designs.
• Experience supporting issue resolution across vehicle, cloud, and mobile platforms.

Nice To Haves

• Master's degree in Engineering, Computer Science, Systems Engineering, or related field.
• Experience with Ford connectivity ecosystems, FordPass, TMC, TCAM, telematics platforms, or cloud-connected vehicle services.
• Experience working with global automotive OEMs, Tier-1 suppliers, or strategic alliance partners.
• Knowledge of OTA/MMOTA deployment architectures and software lifecycle management.
• Experience with privacy regulations, ePrivacy requirements, consent management frameworks, and regional compliance requirements.
• Knowledge of fleet management platforms, commercial telematics services, and cloud-managed feature packages.
• Experience defining APIs, cloud interfaces, and data-exchange protocols.
• Knowledge of digital identity, account management, authentication, authorization, and VIN-based service provisioning.
• Experience with connected vehicle diagnostics, DTCs, vehicle health monitoring, and remote service functions.
• Experience with EV charging services, battery health reporting, emissions reporting, and regulatory data-management systems.
• Familiarity with Android Automotive OS (AAOS), Google Automotive Services (GAS), and in-vehicle digital experience platforms.
• Experience leading end-to-end feature development from concept through production launch and post-launch support.
• Experience performing technical reviews, supplier evaluations, design assessments, and architecture governance.
• Knowledge of vehicle provisioning, manufacturing systems, SIM provisioning, and end-of-line activation processes.
• Experience in system verification, validation planning, defect management, and readiness assessments.
• Demonstrated ability to lead cross-functional technical decisions and influence engineering, product, and supplier organizations without direct authority.

Responsibilities

• Define connected vehicle technical, security, privacy, safety, and regulatory requirements.
• Own Ford cloud interface definitions and connectivity architecture requirements.
• Define Ford Well-Known Signals, event models, signal mappings, enumerations, units, and expected vehicle behavior.
• Maintain requirements through change-control and legal-review processes.
• Communicate Ford feature expectations and technical requirements to suppliers.
• Drive closure of feature gaps identified between Ford and supplier implementations.
• Review supplier sequence diagrams, implementation proposals, and architectural responses.
• Ensure supplier solutions remain aligned with Ford architecture and interfaces.
• Define and govern Ford cloud integration requirements.
• Own customer authorization, account-linking, and VIN association workflows.
• Define backend activation and deactivation requirements for connected services.
• Govern fleet-management, feature-package, and remote-command cloud services.
• Define customer authorization and onboarding experiences.
• Define connected services disclaimers and setup wizard behavior.
• Establish Ford UI/UX expectations for privacy, account management, and connected services.
• Define profile synchronization and user-management expectations.
• Define privacy controls, consent requirements, and data-sharing behaviors.
• Ensure connected features comply with cybersecurity, privacy, and ePrivacy requirements.
• Define regional compliance and regulatory reporting requirements.
• Establish governance for fleet-privacy and dual-consent frameworks.
• Define OTA/MMOTA deployment requirements and strategies.
• Own software-update content, rollout policies, and version governance.
• Define cloud deployment requirements for emissions, battery-health, and regulatory data reporting.
• Define End-of-Line (EOL) provisioning requirements and cloud registration processes.
• Govern SyncP key allocation and supplier-feed integration requirements.
• Define cloud-triggered carrier provisioning and SIM activation processes.
• Define operational behavior for remote climate control, remote start, lock/unlock, vehicle health alerts, vehicle location, EV charging, panic alarms, and stolen vehicle services.
• Establish expected command responses and status-reporting requirements.
• Define fleet telematics signals, events, and command capabilities.
• Verify supplier implementation compliance with Ford-defined architectures and requirements.
• Validate signal mappings, telemetry behavior, status reporting, and cloud integrations.
• Confirm regulatory, privacy, and customer experience requirements are satisfied.
• Define fleet enrollment and feature-package management requirements.
• Govern telematics payload definitions, data integrity requirements, and reporting expectations.
• Define fleet remote-command authorization and lifecycle management requirements.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level