Feature Lead - Technology

Bank of AmericaCharlotte, NC
Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.

Requirements

  • 8+ years experience with RedHat Enterprise Linux (RHEL) and Enterprise Infrastructure (patching, upgrade, backup, monitoring etc.)
  • Perform root-cause analysis of system failures, identify bottlenecks, and establish preventive measures
  • Must have experience handling performance issues, system optimization and be able to mentor junior team members with best practices
  • Must have working experience in an enterprise wise shared services environment
  • Knowledge of data protection, backup, and disaster recovery strategies
  • Familiarity with monitoring tools (Splunk, Dynatrace etc.)

Nice To Haves

  • Oversee and maintain infrastructure and system installations including configuration, testing and upgrades
  • Implement and maintain backup, redundancy and security of the storage systems
  • Knowledge of Storage Systems, NSD, GPFS
  • Troubleshoot issues with system, collect logs, raise vendor case, work with vendor

Responsibilities

  • Designs, develops and is accountable for feature delivery
  • Applies enterprise standards for solution design, coding and quality
  • Ensures solution meets product acceptance criteria with minimal technical debt
  • Guides the team on work breakdown and execution
  • Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria
  • Plays a team lead role (as an individual contributor) and mentors the team
  • Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)
  • Administer and support Nifi to ensure high availability, resilience and scalability
  • Install, configure and maintain NSD servers, GPFS clusters
  • Monitor, analyze and optimize storage performance, throughput, and capacity planning
  • Troubleshoot and resolve system issues, ensuring minimal downtime.
  • Perform root-cause analysis of service disruptions and implement preventive measures
  • Collaborate with stakeholders in maintaining the infrastructure (applying patches, swing to a backup data center etc.)
  • Must have experience in Incident management, Service Request, Change management and Problem Management
  • Automate and monitor utilizations and take necessary actions to remediate bottlenecks

Benefits

  • affordable, competitive and flexible benefits
  • support their physical, emotional, and financial wellness
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