Feature Lead - Technology

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies. Drive execution of critical features within the Workplace and Commercial Credit Technology programs, supporting delivery across the Deals & Underwriting Train and ensuring alignment to Agile priorities, engineering standards, and business outcomes. The Feature Lead is responsible for leading the end-to-end execution of specific features or workstreams within Agile teams. This role partners closely with Product Owners, Technology Managers, and engineering teams to ensure high-quality, timely delivery aligned to Program Increment (PI) objectives. The role combines technical leadership, Agile execution, and delivery accountability, with a strong focus on coordination across teams, managing dependencies, and ensuring adherence to engineering, risk, and compliance standards. Feature Leads play a critical role in bridging business requirements, product priorities, and engineering execution, while helping consistency and quality across Salesforce, Mule, and enterprise integration platforms.

Requirements

6–10 years of experience in technology delivery, software engineering, or Agile environments
Experience leading feature-level or workstream delivery within Agile/SAFe frameworks
Strong understanding of Agile processes, backlog refinement, and sprint execution
Technical experience in Salesforce, Mule, or enterprise integration environments
Proven ability to manage dependencies, risks, and multiple priorities
Strong communication and stakeholder coordination skills
Experience working in onsite/offshore and matrixed delivery model

Nice To Haves

Experience in Commercial Credit Technology / Underwriting platforms
Familiarity with nCino, ETL/Informatica, and API integrations
Exposure to production support and release management processes
Knowledge of enterprise risk, compliance, and audit requirements
Agile certifications (Scrum, SAFe Practitioner, etc.)

Responsibilities

Designs, develops and is accountable for feature delivery
Applies enterprise standards for solution design, coding and quality
Ensures solution meets product acceptance criteria with minimal technical debt
Guides the team on work breakdown and execution
Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria
Plays a team lead role (as an individual contributor) and mentors the team
Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)