FCC Operations Lead

FINWISE BANK•Murray, UT

2d•Onsite

About The Position

FinWise Bank’s Financial Crimes Compliance (FCC) Operations Lead supports the Bank’s AML/BSA/OFAC Program and reports to the FCC Operations Manager. The role serves as the senior technical resource on the FCC Operations team, providing quality control review, training, development, and mentorship to Analysts while also performing ongoing monitoring and due diligence work as needed. The Lead reviews Analyst casework and provides clear, documented feedback and coaching, identifying trends and knowledge gaps. The position serves as an escalation point and subject matter expert for complex investigations, alerts, products, and typologies; partners with the FCC Operations Manager on performance observations, QC trends, and risk themes; and contributes to special projects, policy and procedure maintenance, analytics, reporting, system enhancements, and regulatory exam preparation. The role also performs direct AML/CFT and due diligence work, including investigations and SAR/no-SAR determinations, CTR reviews and filings, alert disposition, CDD/EDD reviews, negative news research, and CIP checks. The position is based at an assigned FinWise office location.

Requirements

High school diploma or GED.
At least 3 years of experience in the banking or financial services industry.
At least 2 years of direct AML/CFT/OFAC experience.
Familiarity with relevant BSA/AML laws and regulations and industry best practices.
Experience in BSA/AML- or fraud-related work in banking or financial services, or a BSA-related certification.
Thorough knowledge of banking and AML/CFT/OFAC regulatory requirements, including the Bank Secrecy Act and related regulations.
Ability to handle employee and customer information discreetly and maintain confidentiality.
Ability to create clear and concise policies, procedures, and instructions.
Excellent computer skills, including experience with Microsoft Excel and Word, and ability to learn and use bank systems and programs.
Effective in-person, telephone, virtual meeting, email, written, and verbal communication.
Strong attention to detail, analytical and problem-solving skills, and ability to analyze situations accurately and make productive decisions.
Honesty, integrity, and ability to make sound decisions when faced with ethical dilemmas.
Ability to think broadly, drive execution, and achieve results.
Comfort working under tight deadlines and independently or within a group.
Strong organizational skills and motivation as a self-starter.
Strong investigative skills, including familiarity with public-record research and database tools.
Demonstrated transaction-analysis skills across financial products and complex scenarios.
Ability to sit or stand at a computer for extended periods and look at a screen for several hours a day.
Ability to work at an assigned FinWise office location, communicate with others through in-person, phone, virtual meetings, and email, and lift 20 pounds.
Regular and punctual attendance, overtime as assigned, cooperative work with others, and driving during the workday.
Compliance with company policies and procedures and completion of required background checks.

Nice To Haves

BA/BS degree or equivalent professional experience.
CAMS, CFCS, CFE, or another relevant designation.
Prior fintech experience.
Prior experience in a quality control, training, or team lead capacity within BSA/AML operations.

Responsibilities

Conduct quality control reviews of Analyst casework, including SAR/no-SAR determinations, CTR filings, CDD/EDD reviews, and 314(a)/OFAC alert dispositions, for accuracy, consistency, and compliance.
Provide Analysts with documented QC feedback and coaching, identify recurring errors or knowledge gaps, and recommend corrective training.
Serve as an escalation point and subject matter expert for complex investigations, ambiguous alerts, unfamiliar products, or typologies.
Partner with the FCC Operations Manager to summarize QC trends, team performance observations, and risk themes.
Lead or contribute to assigned special projects, including process improvements, procedure updates, system testing or enhancements, and regulatory exam preparation.
Assist in developing, updating, and maintaining FCC Operations policies, procedures, and job aids.
Assist the FCC Operations Manager with data analytics and reporting on team performance, QC results, and operational metrics.
Review Strategic Partner referrals for suspicious activity, investigate them, and make SAR/no-SAR determinations.
Complete comprehensive case investigations.
Review bank-submitted CTRs, file reports, and complete CTRs as appropriate.
Review and disposition 314(a) and OFAC alerts.
Review and disposition AML/CFT alerts in the transaction monitoring system.
Complete required CDD and EDD reviews as part of ongoing due diligence.
Review CMPI reports as needed to assess whether customers are intentionally staying under reporting thresholds.
Review new accounts as needed to confirm required CIP elements were collected during onboarding.
Conduct negative news research using open-source intelligence and bank resources.
Create cases in the transaction monitoring system as needed.
Perform other duties as assigned.