FCB Administrator & Systems Analyst - Ford Credit Bank

Ford • Salt Lake City, UT

7h • $86,600 - $166,200 • Hybrid

About The Position

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
Join our Ford Credit Bank Salt Lake City team as a Fiserv Security Administrator & Systems Analyst, where you will serve as the principal guardian of our core banking platform's security architecture and functional setup. In this key role, you will manage user access and permissions while directing critical technical configurations—such as deposit products, interest rates, general ledger mappings, and service fees—to ensure operational excellence and regulatory compliance.
In this position...
We are seeking a highly detail-oriented and experienced Fiserv Security Administrator & Systems Analyst to join our team in Salt Lake City. In this crucial role, you will act as the principal administrator for our core banking platform's security architecture—managing user access, configuring permissions, and ensuring robust system controls. Additionally, you will direct the technical parameter configurations of our product and business setup tables, ensuring our deposit accounts, interest rates, general ledger mappings, and service fees are accurately aligned with business goals and regulatory compliance standards.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (or equivalent work experience).
• 5 or more years of experience in system administration, application support, or core IT operations within a financial institution.
• Strong technical understanding of core banking configurations, table maintenance logic, and security permission structures.
• Excellent communication and collaboration skills to bridge technical needs between IT, business stakeholders, and third-party vendors.

Nice To Haves

• Prior experience with the Fiserv DNA core platform, specifically in DNA security configuration, database tables, and parameter maintenance.
• Proven experience working within a de novo banking environment or modern digital banking deposit platform.
• Familiarity with federal and state banking regulations regarding information security, access controls, and data integrity.

Responsibilities

• Manage Core Security Architecture: Serve as the primary security administrator for the core banking platform (Fiserv DNA) and other deposit systems, configuring role-based permissions, management of system configurations, and security group organizational levels.
• Lead System Maintenance & Configuration: Oversee and audit core business tables, global system parameters, fee schedule updates, and interest rate maintenance.
• Maintain User Lifecycle Processes: Handle onboarding, offboarding, and regular provisioning of employee user access across all integrated Fiserv applications.
• Conduct Audit & Compliance Tasks: Perform routine security access audits, verify Segregation of Duties (SoD), and draft thorough documentation in support of Bank Policies and regulatory expectations (FDIC, Utah DFI).
• Verify System Integrations & Upgrades: Partner with product owners, IT, and external vendors (including Fiserv) to test and implement system parameter adjustments, software patches, and table configurations in non-production environments prior to release.
• Troubleshoot Technical Configurations: Act as a Tier 2/3 technical escalation point for core access, application settings, and table mapping discrepancies.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level