FBN Legal Advertising Coordinator

Daily Journal CorporationLos Angeles, CA
$41,000 - $43,000Hybrid

About The Position

The Fictitious Business Name (FBN) Coordinator is responsible for processing FBN filings, maintaining accurate records, and ensuring excellent customer service for both internal staff and external clients. This position serves as a key resource for updates related to FBN forms, procedures, and fees while supporting high-volume account processing and publication orders.

Requirements

  • Fluent in Spanish, both verbal and written.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Detail-oriented and able to maintain accuracy in a fast-paced environment.
  • Proficiency in Microsoft Office suite and other relevant software applications.
  • Ability to work independently as well as part of a team.
  • Willingness to learn and adapt to new tasks and responsibilities.

Nice To Haves

  • Experience in processing payments and handling customer inquiries preferred.

Responsibilities

  • Process Fictitious Business Name (FBN) filings accurately and efficiently
  • Serve as backup support for DBAStore operations as needed
  • Keep co-workers informed of updates and changes regarding FBN forms, requirements and fees
  • Process and manage large client accounts including: TS & Associates, Capital Corp Services Inc., BizFilings, MetroSearch, LegalZoom
  • Handle FBN publication orders for back-office paper operations with the San Bernardino Sun
  • Maintain organized records and ensure compliance with county and publication requirements
  • Provide professional customer service to clients, vendors, and internal departments
  • Assist with resolving filing discrepancies and customer inquiries
  • Support team operations and perform additional administrative duties as assigned

Benefits

  • Quality medical, dental and vision coverage.
  • Competitive paid time off as well as paid holiday time.
  • 401(k) retirement (US)
  • Ability for employees to work from a remote location (e.g., home) or office.
  • Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
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