About The Position

The University of Tennessee, Knoxville’s College of Social Work (TCSEPP) is hiring a Fatherhood Program Coordinator to deliver direct, relationship-based services to fathers in an assigned region. The role focuses on engaging fathers who may benefit from the program and providing consistent, practical support to strengthen parenting capacity, promote employment readiness, and encourage healthy relationships. Services include outreach and recruitment, individual sessions, resource navigation, and partnership development to help participants build stability and pursue individualized goals. The coordinator maintains accurate records of participant interactions and progress and supports program learning and improvement through tracking and reporting. Under the supervision of the Fatherhood Program Manager, the coordinator represents the program in the community, strengthens referral pathways, and coordinates with child support agencies and other partners. The role includes attending partner meetings and events as needed, staying engaged with local resources and opportunities, and communicating participant progress updates to leadership. This is a grant-funded position contingent on continued grant funding. The position is hybrid, requires travel throughout East Tennessee and occasional limited travel outside the area, and applicants must live within East Tennessee.

Requirements

  • Two years of customer/client (case management) experience; candidates without a degree may be considered with two additional years of experience.
  • Bachelor’s degree.
  • Valid driver’s license, an automobile at the applicant’s disposal, and a current automobile liability policy with continuous coverage.
  • Ability to assess participant needs.
  • Ability to develop positive, trusting relationships with participants.
  • Ability to interact positively with partners.
  • Ability to promote the program to potential participants, partners, and employers.
  • Ability to advocate for participants.
  • Ability to work independently and as part of a team.
  • Excellent oral communication skills.
  • Proficiency with Microsoft Office.
  • Experience with data management systems.
  • Legally authorized to work in the United States full time without requiring employment-based visa sponsorship now or in the future.
  • Must live within East Tennessee.
  • Ability to travel throughout East Tennessee and occasionally outside the area on a limited basis.

Nice To Haves

  • Experience working with fathers, non-custodial parents, and/or employment programs.
  • Experience working with community groups and/or social service organizations.
  • Knowledge of child support systems and their impact on families.
  • Knowledge of fatherhood programming and evidence-based interventions.

Responsibilities

  • Meet one-on-one with participants to support parenting, job readiness, and healthy relationship goals.
  • Help participants identify barriers, develop practical action plans, and remain connected and motivated over time.
  • Provide mentoring, encouragement, and consistent follow-up to support participants’ progress and participation.
  • Connect participants with community resources and help them navigate services that support stability.
  • Build and maintain working relationships with child support agencies and community partners to improve coordination and support.
  • Participate in ongoing training and guidance as part of professional development.
  • Maintain accurate records of participant contacts and services and support data collection and reporting by tracking progress and maintaining data integrity.
  • Complete assigned basic fiscal and administrative responsibilities, such as petty cash or procurement card tracking.
  • Perform other assigned duties, including occasional participation in search committees or testing new processes and forms.
  • Promote the program and strengthen referral pathways through community engagement and partner coordination.
  • Communicate participant progress updates to leadership.

Benefits

  • Comprehensive health insurance.
  • Retirement options with employer matching.
  • Generous time off, including the week between Christmas and New Year’s.
  • Tuition waivers.
  • Additional discounts and benefits.
  • Career development and coaching, continued education, and development and training opportunities.
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