Fastenal Services Tool Repair Technician

Fastenal•Greensboro, NC
•Onsite

About The Position

The full-time Fastenal Services Tool Repair Technician works in a manufacturing facility and contributes to the department’s success by efficiently repairing and quoting a wide range of electric, hydraulic, and pneumatic power tools from various manufacturers, including major national brands. The role requires customer focus, attention to detail, and the ability to work in a fast-paced, productive department. Some travel may be necessary for manufacturer-authorized training.

Requirements

  • Be at least 18 years of age.
  • Have excellent written and oral communication skills.
  • Have proficient computer skills.
  • Demonstrate strong math aptitude, attention to detail, and a sense of urgency.
  • Be mechanically inclined.
  • Be highly motivated, self-directed, and customer service oriented.
  • Be able to learn and perform multiple tasks in a fast-paced environment.
  • Be able to work independently and in a team environment.
  • Be willing to work a flexible schedule.
  • Be willing to travel for training and customer visits.
  • Demonstrate the company’s core values of ambition, innovation, integrity, and teamwork.
  • Be able to lift, slide, carry, and lower packages typically weighing 25–50 pounds and potentially up to 100 pounds.
  • Pass the required drug screen (applicable in the US, Puerto Rico, and Guam only).

Nice To Haves

  • Previous experience in power tool repair or a related field.

Responsibilities

  • Process customer power tool repair work orders.
  • Quote repair costs for a wide variety of power tools.
  • Repair a wide variety of power tools in a timely manner.
  • Communicate with Fastenal branches and vendors.
  • Follow International Standardization Organization (ISO) quality procedures.
  • Comply with safety regulations.
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