Fast and Fresh Department Manager

Hy-Vee, Inc.•Norfolk, NE

1d•Hybrid

About The Position

The Fast & Fresh Manager sets the standard for customer service, employee relations, cleanliness, and profitability across the entire department, presenting the best quality products at a competitive price. In this role, you'll lead and develop your team, drive sales, manage inventory and pricing, and ensure the department runs efficiently and profitably every day. If you are an energetic, customer-focused leader who thrives in a fast-paced environment and takes pride in running an exceptional operation, we'd love to have you on our team.

Requirements

Solve practical problems and interpret instructions across a variety of situations with limited standardization
Perform arithmetic calculations involving fractions, decimals, and percentages accurately
File, post, and organize materials; copy data accurately between records; and guide people with clear direction
Lead and develop a team while building a collaborative, customer-focused department culture
High school diploma or equivalent experience required
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Nice To Haves

over one year of related work experience preferred
ability to safely use sharp knives and blades for food preparation
exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
ability to operate a delivery vehicle in accordance with applicable DOT standards

Responsibilities

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Maintain a positive attitude and create an atmosphere of friendliness, teamwork, and accountability throughout the department
Recruit, hire, train, supervise, discipline, and evaluate all department employees
Determine department goals with the Store Director and write the department work schedule
Establish a daily work plan, communicate with employees regarding sales and ideas, and handle customer issues promptly
Inspect signage and displays for quality and quantity of merchandise and order product for replenishment
Figure retail pricing, ensure correct pricing, and ensure pricing is competitive in the market area
Extend and post invoices and oversee department bookkeeping procedures
Analyze weekly and monthly sales and trends, compare to actuals, prepare ad projections, and write ads
Conduct department inventory and plan displays, promotions, and pre-orders
Ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink
Understand and troubleshoot equipment and ensure maintenance is performed
Fill displays, work in the sales area, unload trucks, check in delivered merchandise, and place product in appropriate storage areas
Attend meetings and seminars and participate in continuing education
Handle confidential information including employee compensation, monthly results, inventory reports, sales and profit data, and warehouse pricing with discretion
Adhere to all Hy-Vee policies and store guidelines
Report to work when scheduled and work the expected number of hours