Fast Food Worker - Grade 9

Penn State University•University Park, IL

8d•Onsite

About The Position

Penn State is searching for a full time Fast Food Worker - Grade 9 to join the team. This role involves taking customer orders, dispensing products according to guidelines, suggesting products to customers, setting up and operating the register, preparing items for sale, attending specialized training, ensuring excellent customer service, operating various kitchen equipment, maintaining a clean work and dining area, managing stock of food and supplies, training and directing part-time employees, and reporting maintenance needs.

Requirements

Requires the use of commercial English, grammar and arithmetic such as addition, subtraction, multiplication and division, including decimals and fractions; simple use of formulas, charts, tables, drawings, specifications, schedules, wiring diagrams, together with the use of adjustable measuring instruments, graduates and the like requiring interpretation in their various applications; or the posting, preparation, interpretation, use and checking of reports, forms, records and comparable data.
3 to 6 months of effective experience.

Responsibilities

Take orders from customers and dispense products following portion control, timing of products and temperature guidelines
Suggest certain products to customer to help with sales mix and increase sales
Position and check required utensils, equipment, signage, and food products according to the in-house and branded concept menu standards
Set up, operate, and close out register
Place money in safe and make change as needed
Prepare items for sale following established procedures and specifications detailed by in-house and branded concept standards
Attend specialized off-site trainings that may be required for work in branded concept units
Ensure customer service in unit meets or exceeds departmental standards
Set up, open, operate, and close unit according to policies, guidelines, and procedures set by the individual unit
Operate various equipment such as broiler, grills, fryers, beverage machines, microwave ovens, bun toasters, slicers
Maintain work area and dining area in a clean and orderly condition
Check stock of food and supplies
Transfer, receive, store, rotate and inventory food supplies
Notify management of any shortages or problems concerning food and supplies
Train and direct work of part-time employees in the various phases of the operation
Notify management of any problems
Maintain proper uniform
Ensure part-time employees are following proper dress code
Report maintenance needs to management