FAST FOOD SHIFT LEAD (FULL TIME)
About The Position
Responsible for the supervision of staff. Ensures proper assembly and service of foods; sanitation and safety of service, and utility areas of the kitchen. Ensures safe and efficient uses of resources. Provides quality customer service to by providing one on one attention to the detail. Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control. Helps plan menus. Ensures timely, efficient meal service; supervises serving of meals. Responds to customer complaints in person at the time of the complaint and via email for electronically received complaints. Trains employees; assigns and coordinates employees; works to promote efficiency and excellence in food and service. Determines work procedures and prepares work schedules; expedites work flow. Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment. Contributes to the team; exhibits professionalism with customers, fellow employees and others. Performs other duties as assigned.
Requirements
- Prior leadership experience
- Following company standards
- HACCP
- Accountability for shift staff
Responsibilities
- Supervision of staff
- Ensures proper assembly and service of foods
- Ensures sanitation and safety of service, and utility areas of the kitchen
- Ensures safe and efficient uses of resources
- Provides quality customer service
- Oversees and participates in the preparation and service of food and beverage items
- Helps plan menus
- Ensures timely, efficient meal service
- Supervises serving of meals
- Responds to customer complaints
- Trains employees
- Assigns and coordinates employees
- Determines work procedures and prepares work schedules
- Expedites work flow
- Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment
- Contributes to the team
- Exhibits professionalism with customers, fellow employees and others
- Performs other duties as assigned
Benefits
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
