Fast-Food Restaurant Assistant Manager

Popeyes•Gallup, NM

About The Position

Popeyes in East Gallup, New Mexico, is hiring a full-time Fast-Food Restaurant Assistant Manager. Under the direction of the general manager, the assistant manager helps the restaurant meet its goals, oversees day-to-day operations, and supports a positive, productive work environment. The role includes training and coaching staff, answering employee questions, helping the team as needed, and resolving major customer complaints. The position offers competitive compensation, a comprehensive training program, a 50% meal discount, bonuses, vacation time, and professional advancement opportunities. The schedule is flexible and usually includes nights.

Requirements

Experience in a managerial position at a restaurant.
Strong leadership skills.
Excellent communication and interpersonal skills.
Ability to solve problems proactively.
Ability to thrive in a fast-paced environment.
Motivation to meet and exceed goals.
Ability to coach others.
Ability to work independently and alongside a team.

Responsibilities

Assist with restaurant operations under the direction of the general manager and help meet assigned goals.
Oversee the day-to-day operations of the restaurant.
Help maintain a positive and productive work environment.
Train staff on company processes when needed.
Coach employees on providing excellent customer service.
Answer staff questions and provide help as needed.
Address major customer complaints and resolve customer issues.