Fast and Fresh Market Grille Clerk

Hy-Vee•Omaha, NE

17h•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service. This role involves operating the cash register accurately, scanning products, and ensuring the cleanliness, quality, and quantity of store products. The clerk also tends to supply needs within the store and at the pumps. This is a non-exempt position within the Fast & Fresh Department.

Requirements

Must be 18+ years old.
Ability to solve practical problems with a variety of variables and limited standardization.
Ability to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials.
Ability to copy data from one record to another.
Ability to interview to obtain basic information.
Ability to guide people and provide basic direction.
No specific education or experience requirements are listed.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Smiles and greets customers in a friendly manner, making an effort to learn and use their names.
Assists customers by escorting them to products, securing hard-to-reach items, loading/unloading heavy items, and noting customer suggestions.
Answers the telephone promptly and provides friendly, helpful service.
Works collaboratively with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Operates the cash register accurately, scans products, and manages cash drawer levels.
Redeems promotional coupons, food stamps, and processes various payment transactions (cash, checks, credit cards, in-store charges).
Counts back change and issues receipts to customers.
Places merchandise in bags or boxes and provides packages to customers.
Assists with inventory of the department.
Receives and checks in delivered merchandise and stores it appropriately.
Fills displays and stocks shelves.
Maintains the exterior lot, including shoveling snow, spreading ice melt, and hosing down the lot.
Fills outside towel holders and replenishes window washer fluid.
Removes trash from inside and outside the store in a timely manner.
Checks in product, puts product away, and may review invoices.
Understands and practices proper sanitation procedures, ensuring the work area is always clean and neat.
Cleans various areas including registers, restrooms, break rooms, and backrooms; sweeps and mops floors.
Tends to supply needs for the department.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Orders merchandise and supplies as needed.
Prices products for customers as necessary.
Performs other job-related duties and special projects as required.