Farmer Success Manager – Midwest Region

Monil • Kansas City, MO

36d • Hybrid

About The Position

Monil is a fast-moving company that develops virtual fencing technology for grazing livestock. Founded in Norway, the company has successfully introduced its system to livestock operations across Europe, experiencing significant growth. The Monil system utilizes GPS-enabled collars and a mobile interface to enable cattle producers to manage grazing more efficiently, expand access to pasture, and reduce the time spent building and maintaining physical fences. Beyond fencing, the technology offers enhanced visibility into animal movement and grazing patterns, aiming to improve pasture utilization and animal welfare.

Monil is now establishing its first presence in the United States, with an initial base in the Kansas City region. The company's focus for 2026 is to work with cattle producers across Kansas, Missouri, Iowa, Oklahoma, and Nebraska. The initial US team is small, temporarily relocated from Monil's European organization, and will eventually transition to a permanently Midwest-based team. New hires will be integral to building and shaping Monil's long-term presence in the United States.

As a Farmer Success Manager, your primary role is to ensure producers successfully adopt and utilize the Monil system on their operations. You will work directly with ranchers, guiding them from their initial setup through long-term use in the field, ensuring they derive tangible value from the technology.

Requirements

• Experience in agriculture, ideally cattle, grazing, or livestock production.
• Enjoy working directly with producers and building long-term relationships.
• Comfortable spending time both in the field and on the phone supporting customers.
• Organized and proactive, and take ownership of solving problems.
• Comfortable working with digital tools such as CRM and customer success tools.
• Comfortable explaining technology and guiding producers through new tools.
• Self-motivated and comfortable working independently without close supervision in an early-stage environment where not everything is defined yet.
• Excited about joining early and helping build something new.
• Understand producers and enjoy helping them succeed.

Nice To Haves

• Ideally have experience helping structure, implement, or improve how CRM and customer success systems are used.

Responsibilities

• Own the rancher journey from first conversation through onboarding, adoption, and long-term success.
• Lead onboarding and training, helping producers successfully deploy and use the system through phone support and on-farm visits.
• Spend time in the field with producers across Kansas, Missouri, Iowa, Oklahoma, and Nebraska conducting demos and supporting implementations.
• Drive expansion within existing accounts by identifying opportunities for additional collars, new grazing areas, and new use cases.
• Support new business opportunities through inbound inquiries, phone outreach, follow-ups, farm visits, demo days, and industry events.
• Track and improve key customer metrics including adoption, retention, NPS, and expansion revenue using CRM and structured follow-up.
• Provide excellent, responsive and proactive support during critical periods like grazing season and system deployment.
• Be the voice of the producer, capture field insights and turn them into scalable learning, creating practical communication (updates, seasonal tips, best practices) that helps all producers succeed while providing real-world input for product development and priorities.
• Contribute where needed, step in, solve problems, and help move the business forward wherever possible in an early-stage environment.

Benefits

• The opportunity to help build Monil’s presence in the United States from the ground up.
• A product that livestock producers are already using successfully in Europe.
• Significant autonomy and the chance to shape how the company supports producers in the Midwest.
• Competitive base salary with performance-based compensation.
• The opportunity to grow with the company as the US team develops.
• A straightforward, practical company culture focused on solving real problems for producers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed