Fan Game-Day Ambassador (Part-Time), Butler Athletics

Butler University • Indianapolis, IN

4d • Onsite

About The Position

Join the team that brings Butler Basketball to life inside historic Hinkle Fieldhouse! Fan Engagement Ambassadors are the welcoming faces of Butler Athletics—creating a safe, enjoyable, and memorable experience for every guest. With a focus on service, enthusiasm, and school pride, Ambassadors represent The Butler Way at every event. This part-time role is perfect for individuals who enjoy connecting with people, contributing to a team, and being part of the excitement on game day.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Friendly, dependable, and service-oriented.
• Ability to stand for extended periods, climb stairs, and assist guests with mobility needs.
• Calm and professional demeanor under pressure.
• Availability to work evenings, weekends, and holidays in alignment with Butler Athletics’ event schedule.

Nice To Haves

• Customer service, hospitality, or event experience preferred but not required.

Responsibilities

• Greet and assist fans as they enter and navigate Hinkle Fieldhouse.
• Scan tickets, direct guests to their seats, and answer questions.
• Promote a safe and enjoyable environment by monitoring aisles, seating areas, and concourses.
• Uphold venue policies with professionalism and respect.
• Report emergencies, medical concerns, or facility issues to event supervisors.
• Work collaboratively with teammates and event staff to ensure a seamless fan experience.
• Demonstrate The Butler Way through service, teamwork, and integrity.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED