Fan Experience Team

Washington Commanders•Landover, MD

2d•Onsite

About The Position

The Washington Commanders are seeking responsible, fun individuals to join the Fan Experience Team on a Part Time, seasonal basis. Team members will add excitement and entertainment to the overall gameday experience by engaging and entertaining Fans.

Requirements

Must commit to work all Football home games
Must be lively, out-going and enthusiastic and willing to work in a fast-paced environment
Must be 18 and over with HS Diploma or GED
Always maintain a professional appearance
Ability to be friendly and courteous, regardless of the situation
Ability to work with children and Fans/crowds of all ages
Effective verbal communication skills
Excellent writing skills
Strong interpersonal skills
Able to stand for long periods of time, dance, walk long distances, and climb stairs as well as listing set up and breakdown items (up to 50 pounds)
Be a team player who is able to work adjust quickly when needed

Nice To Haves

Experience in entertainment, hosting or dancing is preferred

Responsibilities

Work ALL 2026/2027 Football Team Home Games and Major Events when deemed necessary
Engage with fans to create a fun and positive guest experience throughout gameday and events
Follow a schedule for gameday that can include, presence at multiple hospitality locations, give-a-ways, seat visits, engaging with fans by playing games, and other experiences that are deemed necessary by the Guest Experience leadership team.
Distribute promotional items provided by Guest Experience Leadership to Fans
Assist with set up and take down of gameday and other events when it comes to Fan Experience Team responsibilities
Assist with Guest Services in providing excellent customer service to the Fans
Serve as an ambassador for the Commanders on gamedays and other events
Enforce Northwest Stadium, Washington Commanders and NFL rules, regulations and policies
Receive and quickly act upon requests from guests. In the event of a serious problem, rapidly defer to upper management
Provide immediate assistance to and emergency notification of guests in the event of an accident or injury
In the event of an emergency, assist in evacuating Northwest Stadium, while maintaining a calm, professional manner