FamilySearch Library Research Specialist Team Manager
About The Position
The Family History Department has the primary responsibility to nourish the temples with names so that families can be united for eternity; the FamilySearch Library Research Specialist Team Manager has responsibility for managing the day-to-day work of their team to help facilitate this primary goal. Team managers ensure that their teams provide excellent customer service in their interactions with library visitors, the missionary workforce, and with other staff members. Additionally, he or she focuses on people and adheres to the Family History Department quality standards of inspiration, trust, kindness, effectiveness, and simplicity. This role requires excellent customer service, proactively addressing issues, multitasking capability, and developing a mixed workforce consisting of employees, missionaries, and volunteers. Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
Requirements
- Excellent customer service skills.
- Multitasking capability.
- Must be a member of the Church and worthy of a temple recommend.
Responsibilities
- Managing the day-to-day work of their team to help facilitate the primary goal of nourishing temples with names.
- Ensuring teams provide excellent customer service to library visitors, the missionary workforce, and other staff members.
- Focusing on people and adhering to the Family History Department quality standards of inspiration, trust, kindness, effectiveness, and simplicity.
- Proactively addressing issues.
- Developing a mixed workforce consisting of employees, missionaries, and volunteers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
