Family Time Coordinator | Social Service Assistant

State of Oregon•Pendleton, OR

2d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Imagine using your social work skills to help families strengthen their bonds and create positive shared experiences. As a Family Time Coordinator, you’ll play a key role in supporting family reunification and healing—one visit at a time. With each day bringing new challenges and opportunities, your adaptability, empathy, and trauma-informed approach will be valued and essential. If you're passionate about making a difference in the lives of children and families, this could be the role for you. We are currently seeking to fill a Family Time Coordinator (Social Service Assistant) to join our Child Welfare team in the Pendleton office. The schedule for this position will be from 9am-6pm schedule, Monday-Friday, both in the Pendleton office and within the local community. Candidates chosen to advance in the hiring process will receive an invitation to attend an in‑person interview at our Pendleton, Oregon location.

Requirements

A valid driver’s license and acceptable driving record are required for this position.
One year of experience working in a human services or behavioral health setting; OR An associate degree in any field; OR An equivalent combination of education and experience.
Experience being adaptable to flexible scheduling, including overtime and shifting priorities as needed.
Skilled in de-escalating tense or hostile situations with professionalism and empathy.
Experienced in task organization, prioritization, and time management to consistently meet deadlines.
Proven experience successfully engaging and communicating effectively with unmotivated or resistant clients.
Proficient in computer applications, including Microsoft Word or various database software programs.

Responsibilities

Collect and record information from the caseworker, children, parents, relatives, case providers, schools, and other relevant resources to plan family time visits.
Meet with parents and caregivers to review family time agreements and guidelines, suggesting community resources as needed.
Supervise family time in an office or community setting, documenting relevant information. This ensures the safety and well-being of the children during these interactions.
Assist with transporting children to family time visits and other necessary appointments.
Work closely with caseworkers to assess the details of family time supervision. Recommend services needed for case planning and relay important information about the children and their families or caregivers.