FAMILY SUPPORT WORKER OPS - 60933249 1

State of Florida • Pensacola, FL

7d

About The Position

This is paraprofessional work providing basic social services to individuals and/or families in need.

Requirements

• Knowledge of basic child care practices.
• Knowledge of elderly care practices.
• Knowledge of principles and techniques of effective communication.
• Knowledge of community resources.
• Knowledge of program objectives
• Knowledge of basic arithmetic.
• Skill in basic counseling techniques.
• Ability to assist clients in accessing community resource services.
• Ability to understand and apply the methods and practices used in medical, nursing, nutrition, child development or child care settings.
• Ability to interview clients to identify needs.
• Ability to communicate effectively.
• Ability to plan, organize and coordinate work activities.
• Ability to establish and maintain working relationship with others.
• Three years of experience in working in a social, economic, health or rehabilitative, medical, nursing, child development or child care setting; or
• A high school diploma or its equivalent and two years of experience in working in a social, economic, health or rehabilitative, medical, nursing, child development or child care setting.
• College or vocational/technical training from an accredited institution can substitute at the rate 30 semester, 45 quarter or 720 classroom hours for the required experience.

Responsibilities

• Assists counselors in maintaining caseload of families receiving social services.
• Assists clients in completing forms for services and benefits.
• Assists individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing.
• Provides materials to individuals and/or families about nutrition, infant development and parenting skills.
• Ensures immunizations and well baby visits are received in a timely manner.
• Assists individuals and/or families in learning how to access community services.
• Works with family to develop family support plan.
• Conducts interviews to collect general household data in order to assist household members.
• Coordinates necessary transportation for families.
• Maintains and updates client files.
• Participates in training.
• Makes referrals for emergency and ongoing services within the agency and to other agencies.
• Maintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
• Performs related work as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED