Family Support Worker

JENDA FAMILY SERVICES LLC • Omaha, NE

12d • $20 - $22 • Hybrid

About The Position

A Family Support Worker at Jenda Family Services helps children, parents, and families overcome challenges by providing practical assistance, support, access to community resources, and supervise visitation between family members. Family Support Workers maintain accurate case records, monitor progress, advocate for families, and collaborate with schools, healthcare providers, and Nebraska’s Department of Health and Human Services. They aim to improve family stability, ensure child safety, and empower families to achieve greater independence and positive outcomes.

Requirements

• Ability to build rapport and establish trust with diverse families.
• Superior verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to maintain appropriate professional boundaries.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient problem-solving and multitasking abilities.
• Commitment to maintaining confidentiality and professionalism.
• Ability to operate an iPad with iOS or a laptop with Windows.
• Bachelor’s Degree in a human services, psychology, or related field.
• Be within two semesters of graduating with a Bachelor’s degree in a human services, psychology, or a related field.
• Associate’s degree in a human-services related field with 1 year of related work or volunteer experience.
• High School Diploma or GED with 2 years of related work of volunteer experience.
• Related work or volunteer experience can include but is not limited to human development, working with children and families, working with low income or poverty populations, or assisting in daily living skills.

Responsibilities

• Transport children, youth, and family members for supervised visitation and family support in your personal vehicle.
• Clearly communicate expectations and provide redirection during visits.
• Prepare timely and thorough documentation of client interactions and progress in accordance with organizational standards.
• Consult regularly with supervisors regarding case status, progress, barriers, and successes.
• Guide clients in developing strategies to address court-mandated and family-identified goals to improve family functioning.
• Maintain confidential client records and uphold client confidentiality in all interactions and documentation.
• Represent Jenda Family Services in a professional and positive manner.
• Performs other related duties as assigned.

Benefits

• Employer-subsidized health insurance with employees paying 50% of the premium.
• Voluntary vision, dental, life, critical illness, and accident insurance.
• Employer-paid short-term disability, employee assistance program, and $25,000 group life insurance.
• 401(k) after 1 year of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree