Family Support Worker - 60047928
About The Position
This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgment. The role involves assisting Investigators in maintaining caseloads of families receiving social services, helping clients complete forms for services and benefits, and arranging for social, medical, education, employment, training, day care, and housing services. The position also provides educational materials on nutrition, infant development, and parenting skills, ensures timely immunizations and well-baby visits, and assists families in accessing community services. A key responsibility is working with families to develop family support plans and conducting interviews to gather general household data. The role also coordinates necessary transportation, maintains client files, participates in trainings, and makes referrals for services. Additionally, it involves maintaining liaison with community agencies to track service outcomes and providing phone and client contact support.
Requirements
- Knowledge of basic childcare practices.
- Knowledge of principles and techniques of effective communications.
- Knowledge of community resources.
- Knowledge of Program objectives.
- Knowledge of basic arithmetic.
- Skills in basic counseling techniques.
- Ability to assist clients in accessing community resource services.
- Ability to understand and apply the methods used in medical, nursing, nutrition, child development or child care settings.
- Ability to interview clients to identify needs.
- Ability to communicate effectively.
- Ability to plan, organize and coordinate work activities.
- Ability to establish and maintain working relationships with others.
Responsibilities
- Assist Investigators in maintaining caseload of families receiving social services.
- Assists clients in completing forms for services and benefits.
- Assists individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing.
- Provides materials to individuals and/or families about nutrition, infant development and parenting skills.
- Ensures immunizations and well-baby visits are received in a timely manner.
- Assists individuals and/or families in learning how to access community services.
- Works with family to develop family support plan.
- Conducts interviews to collect general household data in order to assist household members.
- Coordinates necessary transportation for families.
- Maintains and updates client files.
- Participates in trainings.
- Makes referrals for emergency and ongoing services within the agency and to other agencies.
- Maintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
- Performs related work as required.
- Provides phone and client contact support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
