Family Support Staff - Family Emergency Shelter - FT

AUBERLE GROUPDuquesne, PA
$18 - $18Onsite

About The Position

The Auberle Homeless Shelters work with individuals and families to obtain and maintain long term housing solutions through case management, the development of life skills, and connection to resources. The Support Staff will engage individuals and families to support them in achieving their housing goals and addressing their housing needs. This involves working with individuals and families as they enter and stay at the shelter to gather vital documents, identify urgent needs (food, clothing, healthcare, education, benefits) and connect them to resources. The role also includes supporting participants in finding housing opportunities and completing applications, connecting them to additional resources like employment, transportation, and childcare, completing household budgets, verifying income and expenses, and conducting room inspections to ensure compliance with program agreements.

Requirements

  • Act 33/34 and FBI Clearances required.
  • High school diploma/GED.
  • Valid PA driver’s license, vehicle, registration, and proof of insurance.
  • This position is shift work and shifts may include weekends, evenings, overnight, and holidays.

Responsibilities

  • Engage individuals and families to support them in achieving their housing goals and addressing their housing needs.
  • Work with individuals and families as they enter and stay at the shelter to gather vital documents.
  • Identify participants urgent needs such as food, clothing, healthcare, education, and benefits and connect to resources.
  • Support participants in finding housing opportunities and completing applications.
  • Connect to additional resources such as employment, transportation, childcare.
  • Complete household budgets and verify income and expenses.
  • Conduct room inspections and ensure compliance with the participant program agreement for all rules and regulations.

Benefits

  • Comprehensive health insurance
  • Generous paid time off, plus 11 paid holidays
  • Retirement savings plan and company match
  • Tuition reimbursement and loan repayment assistance
  • Professional development and training opportunities
  • A commitment to work-life balance
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