Family Support Specialist

Every Child, Inc.•Pittsburgh, PA
•$38,000 - $42,000•Hybrid

About The Position

Every Child, Inc. is seeking a Family Support Specialist to join their dedicated team. This role provides in-home and community-based services to families across their Family Preservation, Foster Care, and SWAN (Statewide Adoption and Permanency Network) programs. The specialist will offer wraparound services, conduct home visits, and engage families as partners in the change process. The position requires developing service plans, completing assessments, coordinating community resources, and providing emotional support and life skills education. The role also involves serving as a primary contact with various agencies, accompanying families to appointments, responding to psychosocial stressors, and de-escalating crisis situations. A key aspect of the role is meeting productivity requirements, completing administrative documentation, and performing on-call duties as assigned.

Requirements

  • Bachelor’s Degree in Social Work, Psychology, Counseling, or a related field.
  • 1+ year of experience in child welfare, human services, or related internships
  • Familiarity with social services compliance and training protocols/requirements.
  • Ability to maintain highly confidential data.
  • Excellent planning and organizational skills.
  • Well-developed interpersonal and communication skills.
  • Ability to work with minimal supervision and multi-task to meet important deadlines
  • Act 33/34 Clearances
  • FBI Criminal Background Check
  • Current Driver’s License and Vehicle Insurance

Responsibilities

  • Provide In-Home, Medically Related Wraparound Services, SWAN units of service and Foster Care monitoring in the home and in the community.
  • Ensure family members’ active participation in case planning process by engaging families as partners in the change process.
  • Maintain appropriate and professional boundaries with families and providers.
  • Develop comprehensive service plans which clearly document attainable goals and objectives for each family.
  • Complete accurate and timely completion of written assessments of children and families and tools to assist with evaluation and the quality improvement of programs.
  • Identify and coordinate with formal/informal supports, community-based resources, and concrete items to assist families.
  • Offer informal advocacy and emotional support to families and children.
  • Educate and review child development and parenting practices with caregivers to promote an increase in healthy parenting behaviors and attachment.
  • Serve as a primary contact with medical, educational, and interagency contacts (including, but not limited to Allegheny County Children, Youth, and Families).
  • Provide families with accompaniment to appointments in order to access services/benefits in the community.
  • Respond effectively to psychosocial stressors families are experiencing (domestic violence, mental health, child abuse, etc.) and de-escalate crisis situations as they arise.
  • Facilitate an understanding of how psychosocial stressors and other issues have impacted the functioning of the family and each of its members.
  • Provide life skill education and practice (budgeting, meal planning, time management, etc.).
  • Meet productivity requirements of 35 of 40 documented hours with 70% direct time and 30% indirect time.
  • Complete administrative documentation requirements as outlined in agency policy.
  • Perform other special assignments, outreach, or miscellaneous duties as requested.
  • Perform on-call duties as assigned.

Benefits

  • health
  • dental
  • vision
  • 401(k)
  • PTO
  • mileage reimbursement
  • wellness incentives
  • childcare reimbursement
  • student loan reimbursement
  • professional development opportunities
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