SBHF Family Support Specialist (Jefferson County)

Easter Seals Southeast WIJefferson, WI
Hybrid

About The Position

The Safe Babies Healthy Families Family Support Specialist provides in-home support, education, and resources to families. This role involves conducting individual and family biopsychosocial needs assessments to identify and implement interventions that support the health, well-being, and safety of children and families in Jefferson County. The specialist will coordinate care, wrap supports, and create goals to maintain healthy family environments that support child well-being in alignment with federal, state, and programmatic requirements. The position offers a supportive, encouraging environment with a focus on work-life balance, and no weekend hours are guaranteed, though occasional weekend hours may be expected.

Requirements

  • A Bachelor’s degree in a human service field is required (effective 7/16/2024).
  • Experience in working with or providing services to children and families, particularly assessing, and addressing vulnerabilities.
  • Willingness to engage in building reflective capacity (introspection, communicating awareness of self in relation to others, valuing supervision, etc.).
  • Must maintain a valid driver’s license, reliable transportation, and proof of insurance.
  • Criminal background check will be completed.
  • Strong organizational, communication, and technology skills to support the service of others.
  • Create and maintain professional relationships with the ability to establish appropriate boundaries and act with integrity.

Nice To Haves

  • Current employees who do not meet the new education requirement (effective 7/16/2024) will still be considered qualified for the role based on the previous education requirements.

Responsibilities

  • Provide in-home services maintaining ongoing contact with eligible families prenatally through age five in accordance with Healthy Families America best practice requirements and recommendations.
  • Evaluate complex child and family needs to include legal, ethical, and biopsychosocial components.
  • Assessment will reflect interdisciplinary collaboration, which are comprehensive in relation to child’s chronological/adjusted age, diagnoses, support systems, exposures, and anticipated interventions.
  • Consider barriers utilizing trauma informed approaches to include chronic/acute illness, mental health histories and current presentation, cognitive development, adverse developmental events, resistance to treatment/interventions, health system impediments, lack of social support, safety concerns, and vulnerabilities.
  • Partner with families to develop goals, monitor progress, address barriers to goal attainment, celebrate successes and evaluate outcomes of individualized care plans.
  • Identify interventions to be family-centered, strength-based, and directed at establishing trusting relationships to strengthen parent-child interactions and promote healthy bonding and childhood growth and development.
  • Train, teach, guide, and mentor families and community partners on management of complex biopsychosocial issues.
  • Provide psychoeducation and coaching via teach back methodology to develop and enhance critical parenting.
  • Promote independence and self-sufficiency by assisting families with identifying and enhancing protective factors.
  • Network proactively with and demonstrate a working knowledge of community resources and partnerships. Complete referrals and warm handoffs as appropriate.
  • Demonstrate and apply knowledge of federal regulations, state requirements, funding provisions, and programmatic expectations to ensure safety, wellbeing, and protection/confidentiality of those served.
  • Engage children and families in the intervention and decision-making process with respect to individual autonomy and the right to self-determination.
  • Utilize crisis intervention, conflict resolution, and mediation to create and maintain healthy, trusting relationships with high-risk families.
  • Provide perinatal and child specific education curriculum with specific skillsets in prenatal and developmentally, culturally humble formats.
  • Demonstrate humility toward cultural diversity with respect to the spiritual, linguistic, historical, developmental, ability, and educational backgrounds of the populations served.
  • Utilize critical thinking and conflict resolution skills to effectively balance competing needs and responsibilities.
  • Participate in supervisory, team, reflective consultation, and staff meetings to include peer interviews and community established networking opportunities.
  • Reflect and debrief with colleagues, supervisory team, and consultants to address barriers and care coordination.
  • Maintain documentation as required by federal, state, and Healthy Families America specific requirements.
  • Performs other duties (or functions) as assigned.

Benefits

  • Great work-life balance
  • No weekend hours (guaranteed, though occasional weekend hours may be expected)
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