Family Support Specialist III (Social and Human Services Exp.)
About The Position
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities that are undergoing comprehensive physical revitalization. Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered. The Family Support Specialist III provides comprehensive family support, referrals, and community coordination to promote economic self-sufficiency and enhance residents' quality of life. They lead the team in developing strategies to ensure family stability and success.
Requirements
- Bachelor's Degree required, Master’s preferred, or equivalent education/experience.
- 5 years of nonprofit or human services experience.
- Valid driver’s license and access to a car for work.
- Ability to handle privileged information confidentially.
- Strong independent and teamwork skills.
- Availability for evening/weekend events and travel.
- Excellent verbal and written communication.
- Proficient in facilitating group processes.
- Strong organizational and time management skills.
- Data analysis for resident-driven program designs.
- Respect for confidentiality and cultural sensitivity.
- Proficient in MS Office Suite and other software.
Responsibilities
- Lead family support meetings to review complex issues and ensure residents receive necessary services.
- Coordinate with On-site Project Manager and service providers based on resident progress.
- Monitor data quality and completeness in LEARN.
- Prepare progress reports for stakeholders.
- Analyze data and develop strategies with the Senior Project Manager and management team.
- Conduct intake, assessments, and visits for residents.
- Assist residents in accessing community resources.
- Advocate for residents and coordinate service delivery.
- Maintain privacy and confidentiality of resident information.
- Enter and track resident data in LEARN.
- Maintain effective partnerships internally and externally.
- Participate in program meetings and other related meetings.
- Perform assigned job duties.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
