Family Support Social Worker

Martha Obryan CenterNashville, TN
$0 - $60,000

About The Position

The Family Support Social Worker is responsible for providing comprehensive, trauma informed support to children and families addressing immediate crises, strengthening family functioning, and promoting long-term stability. This position partners closely with Family Coaches to assess family needs, develop individualized stabilization plans, coordinate community resources, administer grant-required assessments, facilitate parenting education, and oversee financial assistance services. Through crisis intervention, resource navigation, advocacy, and evidence-based practices, the Family Support Social Worker empowers families to overcome barriers, build resilience, and achieve greater self-sufficiency while ensuring compliance with program and grant outcomes.

Requirements

  • Master’s degree in social work preferred
  • Three or more years of related experience
  • Trained in Nurturing Parenting Curriculum as a Facilitator preferred
  • Ability to build trusting relationships with individuals and families from diverse backgrounds.
  • Ability to assess family needs, identify barriers, and develop individualized service plans.
  • Ability to effectively intervene during crises and provide appropriate stabilization services.
  • Ability to facilitate parenting classes, workshops, and support groups.
  • Ability to navigate complex community systems and coordinate referrals with multiple service providers.
  • Strong interpersonal skills; excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Maintains credibility through sincerity, honesty, and discretion.
  • Builds and maintains positive relationships with internal and external constituents.
  • Strong organizational skills.
  • Strong time management skills; uses time effectively; consistently meets deadlines.
  • Strong project management skills.
  • Maintains a high level of confidentiality regarding sensitive information.
  • Documents regularly, thoroughly, accurately, and completely.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • High level of detail and accuracy.
  • Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
  • Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet.

Responsibilities

  • Complete grant-required assessments to identify family strengths, needs, barriers, and goals.
  • Respond to families experiencing crises by providing immediate support, safety planning, and stabilization services.
  • Collaborate with families and Family Coaches to create and monitor personalized plans that promote self-sufficiency and long-term stability.
  • Connect families with internal and external resources, ensuring timely access to housing, employment, healthcare, childcare, counseling, and other support services.
  • Assess eligibility, coordinate emergency financial assistance, maintain required documentation, and ensure compliance with funding guidelines.
  • Deliver evidence-based parenting classes, workshops, and one-on-one coaching to strengthen parenting skills and healthy family relationships.
  • Accurately document services, assessments, case notes, and outcomes in Salesforce and other required systems while meeting grant and agency guidelines.
  • Work closely with MOBCS’s Family Coaches, Adult Education, Employment Services, and Clinical Services, K-12, ELC and other community partners to provide coordinated, holistic support.
  • Conduct ongoing follow-up, reassessments, and progress reviews to evaluate goal achievement and improve family stability and self-sufficiency.
  • Build trusting relationships, advocate for families, and empower participants to access resources, overcome barriers, and achieve long-term success.
  • Participate in agency meetings, staff training, and professional development activities.
  • Represent the Family Success Network at community meetings, outreach events, and partner collaborations.
  • Support volunteers, interns, and student placements through mentoring and guidance, as appropriate.
  • Maintain current knowledge of community resources, evidence-based practices, and grant requirements through ongoing training and continuing education.
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