Family Support Services Specialist (1277)

Lutheran Services Florida • Clermont, FL

13d • Hybrid

About The Position

Lutheran Services Florida (LSF) is seeking a Family Support Services Specialist to provide assistance and support to the Case Management Organization. This role involves performing tasks such as client transportation, supervised visitation, foster parent support, and other necessary support functions. It is a direct care position focused on making a positive impact on the lives of children and families.

Requirements

• High School diploma
• Ability to drive, use phone, sit for long periods of time, and write notes as required.
• May fill in for clerical staff by answering agency phones, and assisting with filing.
• Adapt to irregular working hours, perform light lifting.
• Valid driver’s license and appropriate auto liability insurance required.
• Must have good time management, organizational, verbal and written communication, and interpersonal skills.
• Ability to function in a multi-cultural environment effectively with clients, co-workers, volunteers, government agencies and general public.
• Dependability, discretion and good judgment.
• Ability to communicate effectively with clients, parents, co-workers, volunteers, governmental and other agencies and the general public.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
• Reports to unit supervisor.
• Team player with co-workers and administrators.
• Accurate complete and timely submission of required documents and reports.
• Adherence to all licensing and quality assurance standards.
• Liaison to government, courts, schools and community providers.
• Adherence to agency policies and procedures.
• Must maintain confidentiality of all client information.

Nice To Haves

• some college preferred
• One to three (1-3) years’ experience in community service agencies is preferred.
• Certified First Aid/CPR and crisis intervention.

Responsibilities

• Use agency vehicles or personal vehicles to transport client children to and from program placements, supervised visits, medical and dental appointments.
• Maintain weekly Transportation Request form.
• Track agency vehicle mileage, service, usage.
• Perform placement follow-up contacts with assigned foster homes upon placement of children in those homes.
• Visit all assigned foster homes quarterly or more often in order to provide information and/or support.
• Prepare required reports and other documentation as instructed by unit supervisor.
• Participate in community outreach programs which shall include but are not limited to, recruitment events, foster parent meetings and support groups.
• Attend and participate in staff/professional trainings, meetings and supervision sessions.
• Carry and maintain an agency cell phone and function “on call” in a rotation schedule, depending upon programmatic needs.
• Function in the community without direct supervision.
• Function professionally in a team setting.
• Other duties as assigned.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED