Family Support Provider - Outpatient Clinic - Durant. OK

Lighthouse Behavioral Wellness Centers•Durant, OK

About The Position

Lighthouse Behavioral Wellness Centers is seeking a Family Support Provider to help guide and empower children and families healing from mental illness, trauma, and/or addiction. This role is crucial in meeting the increasing needs of the community by ensuring team members understand and achieve expected performance standards. Lighthouse provides necessary tools and training to support team member success. The Family Support Provider offers targeted support services to develop a child-centered system of care, with the needs of the child and family dictating the services provided to prevent out-of-home and out-of-school placements. This position is supervised by the Director of Outpatient Services.

Requirements

High school diploma or GED or an equivalent competency.
Experience in seeking and accessing state and community resources.
A willingness to help families access resources and services for children with behavioral/emotional needs and navigating the child reserving system.
Current certification as a Peer Recovery Support Specialist as described in ODMHSAS Standards and Criteria for Certified Peer Recovery Support Specialist 450:53-3-1.
An expectation of core competencies in relation to individuals with co-occurring disorders, trauma informed care and collaborative care.
Able to work within an integrated team to facilitate care by assessing consumer needs, helping them evaluate treatment options, coordinating care with internal and external providers, and monitoring progress.
Ability to evaluate situations and adopt an effective course of action, to delegate responsibilities, organize and present facts effectively.
Ability to establish working relationships with clinical and support staff in order to develop professionalism and coordination within the team.
Able to establish and maintain an effective working relationship with employees, clients and the public.
Ability to interact with staff, clients and administration and the community both in person and on the telephone.
Ability to maintain strict confidentiality guidelines for interactions regarding client information.
Ability to work well under pressure meeting deadlines with efficiency and consistency.
Professional and mature presentation of oneself demonstrating the ability to work with various systems while maintaining objectivity and cooperative attitude.
Ability to work effectively and courteously with people from various cultures and backgrounds, and to exercise good professional judgment.
Must be willing and able to perform all job-related travel normally associated with this position (this may include transportation of clients).
Must meet agency standards of productivity and fiscal responsibility.
Must meet “satisfactory” expectations at any scheduled job performance evaluation, coaching and/or Performance Improvement Plans.
Assessment and appraisal of quality of work will be evaluated through training, skill, chart review or special purpose.
In addition, must possess skill in working cooperatively and effectively with clients, staff, management and other professional and community groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively, both orally and in writing.

Nice To Haves

Such specialized training and/or certification in mental health services or related field as may be required in order to provide adjunctive services, i.e., Systems of Care/Wraparound training.
Ability and willingness to share one’s personal learning experiences to promote recovery.
Assist consumers in regaining control of their lives and recovery processes.

Responsibilities

Provide individualized recovery supportive services in various settings to individuals, families, and groups to promote change and facilitate recovery.
Serve as a role model for recovery and assist consumers and families in identifying barriers to treatment engagement.
Assist families in developing and recruiting informal supports for Family Team meetings.
Complete (or co-complete) Strengths Needs Cultural Discovery (SNCD) assessments, Functional Assessments/Crisis Plans, Safety Plans, and Care Plans/Updates.
Complete OKSOC Assessments and other specified documentation as assigned.
Enter data into the YIS system according to ODMHSAS requirements and timelines.
Provide support for families with the eventual goal of the family utilizing their natural supports.
Facilitate or co-facilitate Family Team meetings and ensure informal supports are included and part of the team.
Implement the Do For, Do With, and Cheer On model for families.
Maintain close communication with the integrated care team to ensure the highest quality services are delivered for youth and families.
Participate in required staff meetings.
Monitor and evaluate services provided to families.
Contact families as needed to monitor progress and inquire about new needs.
Complete all agency documentation of services in a thorough, accurate, and timely manner.
Prepare for and actively participate in huddles, Care Planning, and staff meetings.
Complete all Lighthouse required training and resulting follow-up and consultation as required at hire, annually, and as directed by Supervisor.