Family Support Navigator

Center for Family Life and RecoveryUtica, NY
Onsite

About The Position

Responsible for the delivery of the Family Support Navigation Services throughout Oneida County. Will assist families struggling with addiction issues to navigate barriers and connect to services.

Requirements

  • Bachelor’s Degree in Human Services with a CASAC
  • 5 years’ experience
  • Experience with mental health and substance use services
  • Experience with volunteer management
  • Strong leadership skills and experience

Responsibilities

  • Develop and facilitate the delivery of high-quality, results-oriented program.
  • Assist families in connecting with Managed Care Organizations; treatment facilities; hospitals; community organizations; and support groups.
  • Prepare reports and program outcomes, evaluate results, and strategically plan for future.
  • Work with other staff members to ensure a holistic and integrated approach to mission-focused, family support program delivery.
  • Collect service delivery data, review reports and program outcomes, evaluate results, and strategically plan for future.
  • Foster the development and implementation of media marketing around all events and programs in support of family.
  • Coordinate an agency presence and voice on community committees, events, and coalitions.
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