Family Support Navigator

Liberty Resources / Liberty POST•Rochester, NY

3d•Onsite

About The Position

Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester, NY. This role involves partnering and engaging with families and individuals impacted by substance use disorders, providing education on addiction, accessing services, and assisting with linkages to treatment. The company values excellence, staff support, and high-quality, integrated, community-based services, aiming to build a diverse workforce that respects cultural differences.

Requirements

Bachelor’s degree in human services
At least two years of work experience in the field of human services.
Demonstrate the ability to apply technical and professional knowledge to daily practice in the field.
Demonstrate initiative, sound judgment and understanding of issues affecting individuals and families in the OASAS system.
Must be able to work independently and with flexibility in days and hours of work.
Excellent verbal and written communication skills and computer literacy are required.
Perform well in a team approach.
The ability to solve complex problems using creating solutions and act consistently in a manner that demonstrates dignity and respect to individuals and families.
The ability to understand, support and operate from a strength-based approach; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers.

Responsibilities

Engage and partner with individuals whom are actively utilizing heroin, opiates, and other substances and link them to the existing and emerging array of substance use disorder supportive and recovery oriented services within Monroe County.
Engage and partner with family members of individuals actively utilizing heroin, opiates, and other substances providing education and assistance with accessibility to services.
Be readily available to individuals and families, ensuring appropriate services are available at the most critical time, when individuals are requesting them.
Navigating the Monroe County service delivery system and advocating for the immediate needs of the individuals being served.