Family Support Counselor

Advocates•Worcester/Framingham, MA

5d•Hybrid

About The Position

Advocates is seeking a Family Support Counselor to provide services contracted through the Department of Children and Families (DCF). The role involves helping families build skills, resolve clinical challenges, and access resources. The counselor will support families in navigating a wide range of issues, including trauma, behavioral health challenges, complex family systems, and substance use. Services are delivered primarily in families’ homes and other community locations. Advocates offers a collaborative team environment, weekly individual supervision, group supervision, and ongoing training. The position is within a collaborative and energetic environment that incorporates a wide range of programs, and the multidisciplinary providers are invested in continuous learning and clinical excellence. Advocates is a nonprofit, mission-driven organization with a person-centered approach, empowering individuals to make choices, build independence, and live full, meaningful lives. Their work is rooted in respect, compassion, and inclusion, and they envision a world where individual differences are appreciated and celebrated. Advocates values employee contributions and is committed to fostering a supportive, welcoming culture for learning, growth, and impact.

Requirements

Bachelor’s degree in social work, psychology, or related field, OR 5+ years of experience working with youth/families
Strong computer knowledge and ability to use an Electronic Health Record to document services.
Ability to thrive in a fast-paced, team-oriented environment.
Strong organizational skills and ability to multi-task.
Outstanding reasoning and problem-solving abilities.
Demonstrated understanding of and competence in serving diverse populations.
Ability to read and write English.
Must have valid driver’s license.
Must have access to an operational and insured automobile and be willing to use it to transport members.

Nice To Haves

Bilingual fluency in Spanish or Portuguese

Responsibilities

Conduct assessments of strengths and needs
Complete crisis plans and coordinate treatment planning, in collaboration with family members
Provide individual and family support and coaching
Identify community resources and develop natural supports for youth and parent/guardian
Provide comprehensive care coordination